Director of Operations - People-First Campus Leader

Evolving Solution Services; Mount Pleasant (WI); On-site; USD 75,000 - 85,000; Full time

Job summary

Harvest Home is seeking a Director of Operations in Mount Pleasant, WI, to lead day-to-day campus operations for a 48-bed CBRF. The role oversees staff, marketing, building maintenance, and resident services, ensuring regulatory compliance and achievement of financial goals.

The ideal candidate will have strong communication, integrity, and relationship-building skills, plus experience managing staff and operations in elder care. On-call availability may be required.

Qualifications

• Two years of experience working with the elderly or in a home-health setting.
• At least one year of management/administerial experience.
• Knowledge of laws, rules, regulations, and policies affecting elder care.
• Ability to work flexible hours and to be on-call.

Responsibilities

• Adheres to the philosophy of supporting the dignity, privacy, independence, choice, and individuality of residents.
• Ensures compliance with applicable regulations and campus-specific policies and procedures.
• Performs and/or oversees staff selection, supervision, discipline, and termination with proper documentation.
• Complete and distribute the monthly caregiver schedule and coordinate training for new staff.
• Collaborates with Community Relations on marketing and occupancy projections.
• Maintains accurate facility records and regulatory documentation.
• Provides routine reports to the Executive Director as needed.
• Ensures campus is clean, safe, and well maintained; oversees maintenance.
• Oversees holistic social and recreational programs addressing residents' social, spiritual, emotional, and physical needs.
• Responds to concerns or complaints from residents, families, and staff and coordinates on-call coverage.

Skills

Leadership

Staff management

Communication

Interpersonal skills

On-call flexibility

Job description

Harvest Home is seeking a Director of Operations in Mount Pleasant, WI, to lead day-to-day campus operations for a 48-bed CBRF. The role oversees staff, marketing, building maintenance, and resident services, ensuring regulatory compliance and achievement of financial goals.

The ideal candidate will have strong communication, integrity, and relationship-building skills, plus experience managing staff and operations in elder care. On-call availability may be required.