Residential Life Coordinator (FT)

Harvest Home; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation + Sick Time

Health, Vision, Dental + life 보험

Cell Phone stipend

Training & Development budget

401K

FSA Available

Job summary

Harvest Home Inc. in Los Angeles, CA seeks a Residential Life Coordinator to create a safe, structured home environment and support residents with daily activities, program goals, and transitions.

You will supervise evening shifts, coordinate house operations, foster trauma-informed care, and collaborate with care managers, teachers, volunteers, and donors. This role requires 2+ years in social services, strong communication, reliable transportation, and proficiency with Microsoft Office and

Qualifications

• Minimum 2+ years' experience in social service field (non-profits, government, missions, etc.).
• High EQ to foster respectful and appropriate relationships with residents, with sensitivity to homelessness, trauma, mental health, etc.
• Strong communication and organization skills; ability to work both in a team and independently.
• Smartphone required and CA Driver’s License with access to a personal vehicle for occasional transportation.
• Proficiency with Microsoft Office and Email/Chat tools.

Responsibilities

• Create a joyful, innovative, empowered, welcoming, structured, and safe home environment.
• Manage household structure, activities and schedules (chores, classes, meals, activities, etc.).
• Work with residents to meet program goals and expectations.
• Support residents in practicing life skills (chores, cooking, timeliness, etc.).
• Coordinate with teachers, volunteers, and donors for groups, classes, events, and service opportunities.
• Communicate information about community living and home environment; maintain trauma-informed environment.
• Engage in crisis prevention/intervention and coordinate emergency responses as needed.
• Facilitate weekly house meetings and support accountability and respectful relationships.
• Document resident behavior and interventions; assist with move-in/orientation for new residents.
• Establish respectful relationships with residents from diverse backgrounds and ensure safety and security of the home.
• Oversee daily operations, maintenance, restocking, and purchase groceries; assist with resident transportation as needed.
• Occasional staffing for other days/hours; attend house, program, and agency meetings and supervision.

Skills

Communication skills

Organizational skills

Teamwork

Trauma-informed approach

Empathy

Smartphone required

Tools

Microsoft Office

Email (Google or Outlook)

Slack

Job description

Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers.

Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans.

Position Schedule/Location:

*Full time, 3pm-11pm, 5 days a week. Thurs.-Mon. schedule subject to change in order to meet organization needs.

Include but are not limited to:

Essential Duties

• Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.
• Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).
• Work closely with residents to meet program goals and expectations.
• Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)
• Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.
• Proactively communicate information as it pertains to community-living and the home environment.
• Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment.
• Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.

• Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.
• Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.
• Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.
• Provide all necessary documentation of resident behavior and interventions attempted.
• Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.
• Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.
• Ensure the safety and security of the home through proper end-of-shift lock up protocol.
• Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.
• Purchase weekly groceries and supplies for the home.
• Assist with transporting residents in organization and/or personal vehicle.
• Occasional staffing of other days/times/hours as needed and as available.
• Attend house, program, and agency meetings and weekly supervision.

Required Qualifications

• Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)
• High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.
• Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.
• Ability to work as a part of our Harvest Home team while also working independently.
• Smart Phone Needed .
• CA Driver’s License and Personal Vehicle for occasional resident transportation.

• Acceptance of organization ministry standards (to be provided after application).
• Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.

Preferred Qualifications

• Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc.
• Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.
• Prior experience working in a shelter, group home, and/or residential treatment program.
• Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience

Additional Qualifications (Post-Offer)

• Criminal background check
• TB clearance and documentation
  

Benefits

• Vacation + Sick Time
• Health, Vision, Dental + life insurance
• Cell Phone stipend
• Training & Development budget
• 401K
• FSA Available