Director of Operations - Multi-Unit Fast-Food Leadership

Goodwin Recruiting; Philadelphia (Philadelphia County); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health Vision and Dental

PTO

Continuing Education Program

Bonus

Relocation assistance

Job summary

Goodwin Recruiting is assisting a family-owned fast-food group in finding a Director of Operations. The role leads multi-site, high-volume quick-service restaurants, driving profitability, people development, and guest experience across a 24-hour operation.

You will supervise General Managers, optimize labor and food costs, implement growth strategies, and ensure safety and quality standards while traveling between locations as needed.

Qualifications

• Demonstrated success leading multi-site quick-service operations.
• Strong financial oversight including budgeting and profitability.
• Proven ability to coach general managers and develop staff.

Responsibilities

• Oversee operations across multiple high-volume locations with 24/7 coverage.
• Monitor sales, labor, food costs, and profitability to ID improvements.
• Develop strategies to increase sales and control expenses.
• Visit restaurants regularly, coach leadership teams, ensure standards.
• Mentor General Managers and hold leaders accountable for results.
• Support recruitment, training, and succession planning.
• Ensure compliance with safety, health, policies and procedures.
• Maintain staffing and equipment readiness across shifts, including overnight.
• Analyze performance metrics and implement action plans.
• Collaborate with ownership to set goals and execute growth.

Skills

Leadership

P&L management

Team development

Operational excellence

Job description

Goodwin Recruiting is assisting a family-owned fast-food group in finding a Director of Operations. The role leads multi-site, high-volume quick-service restaurants, driving profitability, people development, and guest experience across a 24-hour operation.

You will supervise General Managers, optimize labor and food costs, implement growth strategies, and ensure safety and quality standards while traveling between locations as needed.