Senior Field Ops Director – Multi-Unit Fast Casual Growth

NextGen Hospitality Solutions; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Growth opportunities

Collaborative culture

Job summary

NextGen Hospitality Solutions in Los Angeles seeks a Lead Field Operations leader to direct day-to-day operations across multiple fast casual locations.

You will build and mentor field teams, ensure brand standards, food quality, and customer experience while driving profitability through cost control and process improvements.

This hands-on role offers growth opportunities and a collaborative culture for leaders who thrive in high-volume markets.

Qualifications

• Proven multi-unit QSR or fast casual operations experience.
• Strong P&L management and analytics skills.
• Hands-on leadership with ability to develop high-performing teams.
• Track record of driving efficiency and KPI improvement.

Responsibilities

• Oversee daily operations across multiple fast casual locations.
• Build, develop, and manage field operations teams.
• Ensure brand standards, food quality, and customer experience consistency.
• Drive profitability through cost control, efficiency, and process improvement.
• Partner with leadership to execute growth and expansion initiatives.

Skills

Multi-unit operations

P&L management

Operational analytics

Team leadership

Process improvement

Job description

NextGen Hospitality Solutions in Los Angeles seeks a Lead Field Operations leader to direct day-to-day operations across multiple fast casual locations.

You will build and mentor field teams, ensure brand standards, food quality, and customer experience while driving profitability through cost control and process improvements.

This hands-on role offers growth opportunities and a collaborative culture for leaders who thrive in high-volume markets.