Director of Operations, Healthcare Programs & Growth

Pine Rest Christian Mental Health Svc; Grand Rapids (MI); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Match

Paid Time Off

Tuition Assistance

Loan Forgiveness

EAP

Job summary

Pine Rest Christian Mental Health Svc is seeking an experienced Director of Operations for the Outpatient Recovery Services division in Grand Rapids. You will guide mission delivery, lead cross-location initiatives, and coordinate strategic plans with the Corporate Director and regional leaders.

The role emphasizes customer service excellence, staff development, and budget stewardship to advance divisional goals and the organization’s mission in a diverse workplace.

Qualifications

• Bachelor’s Degree or equivalent knowledge, skills, experience and abilities are required in a related field. A Master’s degree in Business Administration or related area is preferred.
• Three to five years of progressively more responsible work experience in management.

Responsibilities

• Communicates and actuates mission to all ORS program/locations and throughout the organization.
• Leads division-wide customer service initiatives.
• Develops, coordinates and implements new clinics, programs and service initiatives with Corporate Director, regional directors and managers.
• Develops division wide budget and provides oversight to regional directors and manager for input and implementation.

Education

Bachelor’s Degree or equivalent knowledge, skills, experience and abilities

Master’s degree in Business Administration or related area (preferred)

Job description

Pine Rest Christian Mental Health Svc is seeking an experienced Director of Operations for the Outpatient Recovery Services division in Grand Rapids. You will guide mission delivery, lead cross-location initiatives, and coordinate strategic plans with the Corporate Director and regional leaders.

The role emphasizes customer service excellence, staff development, and budget stewardship to advance divisional goals and the organization’s mission in a diverse workplace.