Director of Operations: Growth & Efficiency Leader

White Rock Center of Hope; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

White Rock Center of Hope in Dallas is seeking a Director of Operations to lead the people, systems, and infrastructure that keep Hope operating effectively and growing rapidly. Reporting to the CEO, this role oversees Thrift Store, Facilities & Fleet, IT, HR, and volunteer alignment, with a focus on continuous improvement, operational excellence, and cross‑functional coordination.

The ideal candidate will guide a 14‑member staff and collaborate with a large volunteer network to strengthen

Qualifications

• Significant leadership experience in operations, administration, human resources, or a related field.

Responsibilities

• Oversee Thrift Store, Facilities & Fleet, and IT operations.
• Lead HR, volunteer alignment and staff development.
• Drive organizational effectiveness, processes, and metrics.
• Coordinate capital projects and vendor management.
• Partner with CEO and leadership to align operational priorities.

Skills

Operational Leadership

People Leadership

HR Management

IT Oversight

Facilities & Fleet

Education

Bachelor's degree or equivalent

Job description

White Rock Center of Hope in Dallas is seeking a Director of Operations to lead the people, systems, and infrastructure that keep Hope operating effectively and growing rapidly. Reporting to the CEO, this role oversees Thrift Store, Facilities & Fleet, IT, HR, and volunteer alignment, with a focus on continuous improvement, operational excellence, and cross‑functional coordination.

The ideal candidate will guide a 14‑member staff and collaborate with a large volunteer network to strengthen