Director of Operations & Facilities

Wallowa Valley Center for Wellness; Enterprise (OR); On-site; USD 90,000 - 150,000; Full time

Job summary

Wallowa Valley Center for Wellness is seeking a Director of Operations to ensure reliable daily execution of operational infrastructure across locations. You will translate executive priorities into practical daily systems, identify bottlenecks, and coordinate cross-department processes under the COO.

The role leads Front Office/Access, Facilities, and other operational staff, driving service continuity, safety, and continuous improvement while maintaining a hands-on, practical leadership style

Qualifications

• Bachelor's degree in business, healthcare administration, public administration, operations management, or related field.
• Five years of progressively responsible management experience in healthcare, behavioral health, human services, operations, facilities, or another complex service environment.
• Demonstrated experience supervising staff and managers.
• Demonstrated ability to organize multiple competing priorities and move work to completion.
• Strong project-management, communication, problem-solving and follow-through skills.
• Ability to interpret operational data and translate findings into action.
• Working knowledge of regulated healthcare or human-service environments preferred.
• Preferred - Experience with multi-site operations, facilities, behavioral healthcare, Medicaid-funded services, emergency preparedness, workflow improvement, or rural healthcare.
• Must pass a pre-employment drug screen and criminal background check.
• Must hold a valid driver's license for a minimum of three years, successfully pass a DMV background check, and meet the criteria for an acceptable driver.

Responsibilities

• Maintain visibility into daily operational conditions across WVCW locations and assigned departments.
• Identify operational problems early and coordinate timely resolution.
• Develop reliable systems for escalation, follow-up, issue tracking, and completion.
• Ensure operating expectations are translated into practical procedures and workflows.
• Coordinate operational coverage during vacancies, absences, emergencies, and periods of increased demand.
• Approve routine operational spending, staffing coverage, workflow changes, and partner communication within authority delegated by the COO and organizational policy.
• Escalate significant capacity, financial, safety, compliance, or service-continuity issues to the COO.

Skills

Leadership

Project management

Communication

Problem-solving

Education

Bachelor's degree in business, healthcare administration, public administration, operations management, or related field

Job description

Wallowa Valley Center for Wellness is seeking a Director of Operations to ensure reliable daily execution of operational infrastructure across locations. You will translate executive priorities into practical daily systems, identify bottlenecks, and coordinate cross-department processes under the COO.

The role leads Front Office/Access, Facilities, and other operational staff, driving service continuity, safety, and continuous improvement while maintaining a hands-on, practical leadership style