Director of Operations Excellence & Process Optimization

usengineering; Kansas City (MO); On-site; USD 153,000 - 215,000; Full time

Benefits offered by this job

Year-end bonus

Health, dental, and vision plans

Matching retirement contributions

Matching 529 contributions

Job summary

U.S. Engineering is seeking a Director, Process Optimization to lead enterprise-wide operational excellence initiatives that boost efficiency, consistency, and scalability across the organization.

This role partners with executive leadership to evaluate processes, standardize best practices, and drive continuous improvement that supports strategic growth. Responsibilities include developing the Operations Optimization strategy, leading Lean/Six Sigma programs, building KPIs and dashboards in

Qualifications

• Bachelor's degree in Business Administration, Construction Management, Industrial Engineering, Operations Management, Engineering, or related field required.
• Master's degree (MBA or related discipline) preferred.
• 10+ years of progressive leadership experience in operations, construction management, business transformation, process improvement, or organizational effectiveness.
• Experience leading enterprise-wide operational improvement initiatives.
• Experience managing complex cross-functional projects.
• Experience implementing process improvement methodologies.
• Experience utilizing business intelligence, reporting tools, and performance metrics.
• Mechanical construction or industrial contracting experience is strongly preferred.

Responsibilities

• Develop and execute the organization's Operations Optimization strategy aligned with corporate objectives.
• Lead continuous improvement initiatives across all operational functions.
• Identify operational inefficiencies, bottlenecks, and opportunities to improve productivity, quality, safety, and customer satisfaction.
• Facilitate organization-wide process mapping, workflow redesign, and standardization initiatives.
• Establish and maintain standardized operating procedures and best practices across business units.
• Promote a culture of continuous improvement throughout the organization.
• Analyze existing operational processes and recommend improvements that increase efficiency and reduce waste.
• Lead Lean, Six Sigma, or other continuous improvement methodologies where appropriate.
• Develop measurable performance metrics for key operational processes.
• Monitor implementation success and ensure improvements are sustainable.
• Identify opportunities for automation and digital transformation.
• Lead cross-functional projects that support organizational growth and operational effectiveness.
• Partner with executive leadership on strategic planning initiatives.
• Support mergers, acquisitions, integrations, and organizational change initiatives as needed.
• Assist in evaluating new technologies, software platforms, and operational systems.
• Develop operational dashboards and KPIs.
• Analyze operational data to identify trends, risks, and opportunities.
• Provide executive leadership with actionable recommendations based on performance analytics.
• Establish reporting processes that improve organizational visibility and decision-making.
• Lead organizational change initiatives related to operational improvements.
• Build stakeholder engagement and gain alignment across departments.
• Develop communication and implementation plans for operational changes.
• Provide coaching and support to leaders during organizational transitions.
• Partner with Operations, Construction, Preconstruction, Safety, Finance, HR, Supply Chain, IT, and other departments to improve performance.
• Facilitate collaboration between departments to eliminate silos and improve workflows.
• Serve as a trusted advisor to operational leaders regarding process improvement opportunities.
• Evaluate emerging technologies that improve operational performance.
• Partner with IT to implement business process improvements supported by technology.
• Support ERP optimization, workflow automation, reporting enhancements, and digital transformation initiatives.
• Ensure technology solutions align with business objectives and operational needs.
• Build and lead high-performing project teams; mentor leaders in continuous improvement; foster accountability, innovation, and collaboration.
• Champion organizational values while driving meaningful change.

Skills

Strategic thinking

Leadership

Process optimization

Lean Six Sigma

Data analytics

ERP systems

Power BI

Cross-functional collaboration

Project management

Communication

Education

Bachelor's degree in related field

Master's degree preferred

10+ years of progressive leadership experience

Tools

Power BI

MS Office

ERP systems

Job description

U.S. Engineering is seeking a Director, Process Optimization to lead enterprise-wide operational excellence initiatives that boost efficiency, consistency, and scalability across the organization.

This role partners with executive leadership to evaluate processes, standardize best practices, and drive continuous improvement that supports strategic growth. Responsibilities include developing the Operations Optimization strategy, leading Lean/Six Sigma programs, building KPIs and dashboards in