Director of Operations and Business Development - Williamsport, PA

Cornerstone Caregiving; Williamsport (Lycoming County); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company car for personal and work use

Cell phone stipend

Unlimited PTO with corporate approval

Initial and ongoing training and dev

Job summary

Cornerstone Caregiving in Williamsport, PA is seeking a director to lead this branch with full autonomy and ongoing corporate support. You will spearhead business development, build referral relationships, recruit and onboard staff, manage on-call staffing, conduct client intakes, and oversee the branch budget to drive profitability.

This role blends strategic leadership with hands-on execution, offering comprehensive training and a robust profit-sharing plan in addition to a competitive base

Qualifications

• A proven leader with previous experience managing a team.
• Success with meeting sales and business development goals.
• Ability to work autonomously in a fast-paced environment.
• Experience with direct recruitment, hiring and oversight of staff.
• Strong interpersonal and communication skills.

Responsibilities

• Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Hiring and onboarding new team members and ensuring all shifts are properly staffed.
• Monitor on-call responsibilities as calls come from clients, caregivers and partners.
• Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Oversee office budget that is reflected in profit and loss statements.
• Create the workplace of choice for your territory and motivate the team.

Skills

Leadership

Sales

Autonomy

Recruitment

Communication

Job description

• Wants to leave behind the typical structured, 8-5 desk job
• Is willing to bet on themselves and be financially rewarded for it
• Enjoys problem-solving within a fast-paced environment
• Wants an autonomous position with support as needed
• Has grit, resilience, and loves a challenge

Company Overview:

Cornerstone Caregiving is the largest privately owned in-home care company. With a focus on giving our seniors the option to age in place, we are seeking out an elite leader to spearhead the growth of this branch. This is an existing location!

Responsibilities:

As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.

Business Development:Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.

Referral building:Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).

Staffing and Scheduling:Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.

In-home Assessments:Build strong client relationships, conduct intakes, and ensure client satisfaction.

Financial Management:Oversee office budget that is reflected in profit and loss statements.

Cultivating Culture:Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.

Preferred Qualifications:

• A proven leader with previous experience managing a team
• Success with meeting sales and business development goals
• Ability to work autonomously in a fast-paced environment
• Experience with direct recruitment, hiring and oversight of staff
• Strong interpersonal and communication skills
• Full-time M-F
• Base salary ($80,000) with an additional 20% quarterly cash profit share
• Paid health, dental, and vision insurance
• Company provided car that can be used for both personal and work use with paid gas
• Cell phone stipend
• Unlimited PTO with corporate approval
• Initial and ongoing training and professional development opportunities
• Cornerstone provides full funding—no investment required

Location:

• Williamsport, PA (17701)
• Ability to Relocate: Relocate before starting work (Required)