Director of Operations and Business Development - Keene, NH

Cornerstone Caregiving; Keene (NH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and視

Company car

Cell phone stipend

Unlimited PTO

Training & development

No investment required

Job summary

Cornerstone Caregiving seeks a driven Director to lead the Keene, NH branch, owning growth strategy and P&L with executive support.

You will recruit, train, and manage staff; build referral networks with hospitals, hospices, and senior living partners; and drive client satisfaction.

This full-time role offers a base salary of $100,000 with a 10% quarterly profit share, comprehensive health benefits, unlimited PTO, and a company car.

Qualifications

• Leadership experience in a fast-paced environment.
• Proven ability to drive sales and business development.
• Autonomy with strong communication skills.
• Experience recruiting and overseeing staff.

Responsibilities

• Direct the Keene, NH branch and manage P&L with corporate support.
• Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Hire and onboard new team members; ensure shifts are staffed and on-call coverage.
• Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Oversee the office budget and profit & loss statements.
• Create and sustain a high-performance culture across the team.

Skills

Leadership

Sales targets

Autonomous work

Recruitment

Job description

• Wants to leave behind the typical structured, 8-5 desk job
• Is willing to bet on themselves and be financially rewarded for it
• Enjoys problem-solving within a fast-paced environment
• Wants an autonomous position with support as needed
• Has grit, resilience, and loves a challenge

Company Overview:

Cornerstone Caregiving is the largest privately owned in-home care company. With a focus on giving our seniors the option to age in place, we are seeking out an elite leader to spearhead the growth of this branch.

Responsibilities:

As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.

Business Development:Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.

Referral building:Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).

Staffing and Scheduling:Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.

In-home Assessments:Build strong client relationships, conduct intakes, and ensure client satisfaction.

Financial Management:Oversee office budget that is reflected in profit and loss statements.

Cultivating Culture:Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.

Preferred Qualifications:

• A proven leader with previous experience managing a team
• Success with meeting sales and business development goals
• Ability to work autonomously in a fast-paced environment
• Experience with direct recruitment, hiring and oversight of staff
• Strong interpersonal and communication skills
• Full-time M-F
• Base salary ($100,000) with an additional 10% quarterly uncapped cash profit share
• Paid health, dental, and vision insurance
• The company provided a car that can be used for both personal and work use with paid gas
• Cell phone stipend
• Unlimited PTO with corporate approval
• Initial and ongoing training and professional development opportunities
• Cornerstone provides full funding - no investment required