Director of Operations

Hyatt; Kansas City (MO); On-site; USD 120,000 - 230,000; Full time

Job summary

Hyatt Hotels Corporation seeks a seasoned Director of Operations to lead the hotel division, ensuring operations run smoothly in line with corporate strategies and Hyatt brand standards.

Effective management of departments and a strong focus on employee, guest and owner satisfaction are essential for success in this role.

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Director of Rooms, or Front Office Manager, Food and Beverages, Housekeeping & Culinary in larger operation.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The Director of Operations is responsible to ensure the smooth and efficient running of all operational aspects of the Hotel Operations and to ensure that the various all departments are run according to the standards set for the brand in general and the hotel specifically.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to ensure the smooth and efficient running of all operational aspects of the Hotel Operations and to ensure that the various all departments are run according to the standards set for the brand in general and the hotel specifically.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Rooms, or Front Office Manager , Food and Beverages, Housekeeping & Culinary in larger operation. Good problem solving, administrative and interpersonal skills are a must.

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