Director of Operations

Prospere Companies; Dallas (TX); Hybrid; USD 90,000 - 140,000; Full time

Job summary

A leading company in business brokerage seeks a Director of Operations to lead their operations across multiple states. This role focuses on aligning day-to-day operations with strategic goals, managing systems, and fostering a high-performance culture. The ideal candidate has significant experience in operations and proven leadership skills, along with a strong background in CRM technology.

Benefits

Paid health care up to 50% for Vision, Dental & Health Care

401k Match of 4% after one year

Tiered Vacation Policy: 2 Weeks Year One, 3 Weeks Year Two

Partial remote work environment

Qualifications

• 5+ years of experience in operations or support in a large organization.
• Strong leadership presence with proven ability to hire and manage.
• High familiarity with CRM platforms, especially Hubspot.

Responsibilities

• Design and implement operational systems for efficiency.
• Manage vendor relationships and oversee sales support.
• Lead onboarding and performance management for sales and admin teams.

Skills

Project Management

Leadership

Communication

Operational Excellence

Sales Enablement

Tools

CRM Platforms

Operational Dashboards

Hubspot

Job description

Prospere Companies

Director Of Operations

Dallas, Texas

Prospere Companies:

Prospere Companies is a nationally recognized leader in business brokerage, commercial real estate, and growth consulting. With six appearances on the Inc. 5000 list, we’ve earned our reputation as one of the fastest-growing firms in the country.

What sets us apart is performance: our close rate exceeds the national average by over 500%, and we receive more than 1,400 buyer inquiries each week. These results reflect a disciplined, data-driven approach and a team that’s deeply committed to delivering real outcomes for our clients.

Our culture is grounded in professionalism, accountability, and continuous improvement. We value leaders who listen actively, set clear expectations, and take ownership of their impact. Every member of our team contributes to a high-performing environment where growth is both expected and supported.

If you're looking to join a firm where strategic thinking, operational excellence, and personal growth go hand in hand Prospere offers the platform to lead and excel.

Director of Operations:

We're expanding our team and actively seeking a talented individual to lead our Operations, Technology, and Support. This position will be based in Dallas, Texas supporting all of our offices in Texas, Colorado, and Nevada.

Candidates with operations or support experience with a large organization (100+) in industries like real estate, insurance, mergers/acquisitions, private equity, consulting or sales would thrive in this role.

The Director of Operations is an execution-focused role responsible for aligning day-to-day operations with company-wide goals across our multitude of brands. This role demands a leader who can confidently set expectations, follow through, and hold team members accountable, while still fostering a positive, high-performance culture. You will be responsible for leading processes, supporting sales, and improving technology platforms.



Key Responsibilities

Operational Excellence & Execution

• Design, implement, and refine operational systems and processes to improve efficiency, scalability, and performance across business units.
• Collaborate with the executive team and president to translate high-level business objectives into clear operational priorities and project plans to ensure organizational goals and strategy is achieved.
• Manage vendor and partner relationships including overseeing sales support, technology and HR functions.
  
  

Broker Performance & Enablement

• Lead onboarding, training, and performance management protocols for sales and admin teams.
• Implement a cadence of check-ins, reviews, and accountability checkpoints for support staff to ensure productivity.
  
  

Systems, Data & Reporting

• Own the evaluation, implementation, and integration of proper technology, automation, and CRM platforms to streamline deal lifecycle management, client communication, and agent productivity, resulting in improved deal velocity and client deliver across all Prospere portfolios.
• Manage tracking systems for deals, listings, commissions, and marketing efforts.
• Build and maintain performance dashboards to monitor individual and office-wide KPIs.
• Deliver recurring operational reports with insights and recommendations to the executive team.
  
  

Workflow Optimization

• Standardize and simplify how sales and support teams handle common workflows.
• Identify bottlenecks and introduce tools or process improvements with technology and automation to resolve them quickly.
  
  

Qualifications

• 5+ years of experience in operations, business management, or sales enablement in a franchise, M&A, real estate, sales, consulting, insurance or other transactional professional services environment.
• Strong leadership presence with a proven ability to hire, fire and manage.
• High familiarity with CRM platforms and operational dashboards.(Hubspot experience preferred)
• Experience evaluating and implementing new technology and automation platforms for sales efficiencies
• Excellent project management, communication, and follow-through.
• Absolute discretionregarding client confidentiality.
• Bonus: Background in M&A, Real Estate or other transactional $50MM+ organization
  
  

What You’ll Get

• A seat at the leadership table in a top-producing industry leader.
• Direct impact on scaling operations, enabling agent success, and driving growth.
• A high-trust, fast-paced environment with the opportunity to innovate and lead.
  
  

We LIVE by our Core Valueswhen interacting with our team,partners and clients:

• Own your Growth
• Be a Pro
• Listen First
• Lead with Compassion
• Manage Expectations
  
  

Benefits:

• Paid health care up to 50% for Vision, Dental & Health Care Coverage
• 401k Match of 4%. Eligible after one year.
• Tiered Vacation Policy: 2 Weeks Year One, 3 Weeks Year Two, 4 Weeks Year Three.
• Additional paid sick time and two floating holidays annually.
• Partial remote work environment, four days/week required in the Dallas/Bedford office
  
  

Our culture fosters a thriving work environment of success-driven individuals who continue to achieve, grow, and support one another. If this opportunity sounds like a good fit for you, we invite you to complete our application and questionnaire. We look forward to speaking with you!

ThetotalCompensation of this position will be outlined as a base salary + quarterly bonus opportunity tied to tracked operational KPI’s.