Director of Operations

WellBiz Brands, Inc.; Denver (CO); Remote; USD 95,000 - 110,000; Full time

Job summary

WellBiz Brands, Inc. is seeking a strategic Director of Operations to empower franchise owners and drive operational excellence within a growing wellness and beauty brand portfolio. This remote position involves regular travel to support studio needs, playing a crucial role in optimizing business performance and ensuring client satisfaction across multiple locations.

Benefits

Flexible time off

Medical, dental, vision, and life insurance

Health Savings Account

401K match

Monthly brand allowance

Cell Phone reimbursement

Qualifications

• 5-10 years in franchise operations or multi-unit management.
• Experience in wellness, health, or fitness industry preferred.
• Ability to analyze KPIs and derive actionable insights.

Responsibilities

• Guide franchise owners on operations, including training and performance reviews.
• Analyze business metrics and build action plans.
• Lead rollouts of operational tools and systems.
• Build strong relationships with studio owners.

Skills

Strategic Leadership

Analytical Skills

Coaching

Communication

Operational Excellence

Job description

Are you a strategic leader who thrives on guiding others to success? Do you love empowering entrepreneurs, solving complex problems, and driving operational excellence? If you're ready to make a big impact in a rapidly growing wellness and beauty brand portfolio, we want to meet you.

At WellBiz Brands, Inc., we’re home to a collection of category-leading wellness and beauty brands, united by a mission to help people look and feel their best. As our new Director of Operations, you’ll serve as a trusted advisor, coach, and strategic partner to 50-75 franchise-owned studios. You'll support owners in optimizing performance, growing their business, and delivering an exceptional client experience—while also shaping how we scale operational success across the country.

WellBiz Brands Benefits

• Flexible time off and holiday schedule
• Medical, dental, vision, and life insurance
• Health Savings Account
• Flexible Spending Account
• 401K match
• Monthly allowance for spend at WellBiz Brands, Inc. owned brands
• Cell Phone reimbursement
• Free Employee Assistance Plan
  
  
  

Compensation Range $95,000.00 - $110,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

Location This is a remote role with regular travel (25-50%).

While not required, we prefer candidates based in the Western U.S. to align with studio locations and travel efficiencies.

What You’ll Do

• Be the Go-To Expert Guide franchise owners on all aspects of operations—from strategic planning and performance reviews to front desk training and customer experience best practices.
• Drive Studio Growth Analyze business metrics, provide insights, and build tailored action plans that fuel both short-term wins and long-term scalability.
• Lead with Influence Inspire and support studio teams with training, accountability, and coaching to unlock peak performance.
• Champion New Programs Lead rollouts of tools, systems, and initiatives that ensure consistency, compliance, and studio-level success.
• Build Strong Relationships Serve as a trusted liaison between studio owners and our Denver Support Center, advocating for their needs while aligning on brand-wide goals.
• Support Studio Lifecycles Partner on everything from new studio openings to ownership transitions, ensuring smooth execution and strategic alignment.
• Stay in the Field Visit studios regularly to assess operations, meet teams, and deliver hands-on support where it matters most.
  
  
  

What Makes You a Great Fit

• Experience 5-10 years in franchise operations, field support, or multi-unit management—ideally in the wellness, health, or fitness space.
• Franchise-Savvy You understand what it takes to support business owners and teams at every stage of their journey.
• Strategic & Analytical You’re data-driven and solution-oriented, with the ability to analyze KPIs and turn insights into action.
• People-First Leader Strong coaching, influencing, and communication skills. You build trust quickly and lead with empathy and accountability.
• Change Agent Comfortable navigating ambiguity, juggling competing priorities, and leading through change in a fast-paced, decentralized environment.
• Road Warrior Willing to travel 25-50% to build relationships and stay connected with studios on the ground.
  
  
  

If you're ready to help business owners thrive while shaping the future of wellness franchising, we’d love to hear from you. Apply today!

WellBiz Brands, Inc. is the manager of five beauty, health and wellness franchise brands Elements Massage, Amazing Lash Studio, Drybar, Fitness Together and Radiant Waxing. Headquartered in Denver, Colorado, WellBiz Brands, has more than 800 combined U.S. locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values fun, ownership, respect, passion, and integrity. These core values embody all that is important for each brand - from franchise owners to clients - to lead healthy, balanced lives. All five brands offer unique franchise opportunities for entrepreneurs from all walks of life and various investment levels, with a fresh focus on recurring revenue models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com.

At WellBiz Brands we value, promote, and celebrate diversity, equality and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results and broad understanding of diversity in all ways.