DIRECTOR OF OPERATIONS

Butler County Chamber of Commerce; Butler (Butler County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Simple IRA with Match

Paid Time Off

Paid Holidays

Professional development budget

Community engagement opportunities

Job summary

The Butler County Chamber of Commerce seeks a detail-oriented Director of Operations to oversee daily office functions, events, and staff coordination in Butler County, PA. This full-time role supports member services and affiliate programs while maintaining strong communication with the President.

You will manage calendars, CRM data, budgeting tasks, and public communications, contributing to community and economic development.

Qualifications

• High school diploma required; college degree preferred.
• Experience in operations or administration is preferred.
• Familiarity with CRM systems and database tools helpful.
• Proficiency in Microsoft Office Suite is essential.
• Strong customer service and leadership skills are important.

Responsibilities

• Maintain office organization, supplies, and purchasing.
• Record and distribute minutes for staff meetings.
• Oversee staff and track progress on projects.
• Coordinate events and master calendar.
• Generate press releases for stakeholders.
• Support affiliate programs and committees.
• Manage the President’s calendar and scheduling.
• Assist with evening/weekend events as needed.
• Handle light lifting for events.

Skills

Organizational skills

Communication

Customer service

Leadership

Calendar management

Event coordination

Tech-savvy

Education

High school diploma

College degree or equivalent in operations/administration

Tools

CRM systems

Microsoft Office Suite

AI tools

Canva

Adobe Creative Suite

Constant Contact

Job description

Job Title: Director of OperationsLocation: Butler County Chamber of CommerceJob Type: Full-TimeSchedule: Monday–Friday, 9:00 AM–5:00 PM, in office position (possible evenings/weekends required for events)Reports to: PresidentResidency Requirement: Must reside in Butler County or be willing to relocate within one yearThe Butler County Chamber of Commerce is a leading business advocacy organization in Western Pennsylvania with nearly 1,200 members. They are seeking an organized, tech-savvy, and personable Director of Operations to join our growing team.This full-time role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and has a passion for community and economic development. You’ll play a vital role in managing our office operations, supporting member services, coordinating events, and assisting affiliate organizations throughout Butler County.Key Responsibilities:Maintain office organization, supplies, and purchasingProvide professional customer service via phone, email, and in-personRecord and distribute minutes for staff meetingsOversee staff and track progress on projectsGenerate press releases and distribute them to the stakeholder listParticipate actively in Chamber committees and assist with signature eventsOffer administrative support to affiliate programs (e.g., Leadership Butler County, Young Professionals, etc.)Manage CRM database and internal systemsPerform banking tasks, manage incoming/outgoing mailCoordinate master calendar and conference room bookingsAutonomously manage the President’s calendar and schedulingServe as liaison to committees and/or affiliates that align with the Chamber’s priorities and are a good fit for the organizationAdminister annual staff evaluations and coordinate staff training initiativesAssist with evening/weekend events as neededHandle occasional light lifting (event materials, boxes, etc.)Performs other administrative duties as assigned by the PresidentEducation & Experience:High school diploma requiredPreference given to candidates with a college degree or equivalent experience in:Operations or AdministrationMarketing / Integrated Marketing CommunicationsEconomics, Sales, or LendingFinance or Safety ManagementPublic Administration or General BusinessBenefits We Offer:Competitive salary based on experience, $50-$80,00012 Paid holidaysPaid Time Off (PTO)Health, Dental and Vision insuranceSimple IRA with MatchProfessional development budgetOpportunities for community engagement and leadershipA collaborative and mission-driven work cultureChance to be a visible leader in one of Western Pennsylvania’s most dynamic business communitiesJoin us and become part of a team committed to shaping the future of Butler County’s business landscape! EOE/ADRequired Skills & Qualifications:High school diploma requiredStrong organizational skills and attention to detailProficiency in Microsoft Office Suite (especially Word & Excel)Comfortable with general office technology and computersFamiliarity with CRM systems and database toolsBasic understanding of AI tools and emerging technologiesOutgoing, friendly, and professional demeanor – a “people person”Customer service experience (phone, email, in-person)Demonstrated leadership or operations experienceMust have a valid PA driver's license, proof of insurance and criminal background clearancePreferred (Not Required) Skills:Experience with social media platforms and digital marketingContent creation skills using tools like Canva, Adobe Suite, or Constant ContactBackground in finance, accounting, lending, commercial lending, or human resources