Receptionist/Clerical Support

CENTER FOR COMMUNITY RESOURCES INCORPORATED; Butler (Butler County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

403(b) Retirement Plan

Employer match up to 6%

PTO days

Job summary

The Center for Community Resources is hiring a Receptionist/Clerical Support for a full-time day shift in Butler, PA. You will perform clerical and administrative duties to support program management, including phones, data entry, proofreading, scheduling, and mail tasks, while delivering friendly customer service to visitors.

Ideal candidates have a High School diploma, at least one year of clerical experience, strong Word/Excel/Adobe skills, and a commitment to confidentiality.

Qualifications

• High School graduate or equivalent with one year of clerical experience.
• Proficient computer skills that include Word, Excel, and Adobe.
• Maintains strict confidentiality and exercises sound judgment.
• Valid driver’s license and required clearances (Act 33/34 and FBI).

Responsibilities

• Provide day-to-day clerical and administrative support to agency programs.
• Answer phones, schedule appointments, data entry, and mail duties.
• Proofread documents and maintain CCR standards.
• Deliver excellent customer service to visitors and callers.
• Assist leadership with scheduling and mail letters.

Skills

Word

Excel

Adobe

Education

High School graduate or equivalent

Job description

Receptionist/Clerical Support – Full-time Position (Monday - Friday & Day Shift)Center for Community ResourcesButler, PAWANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 12 CONSECUTIVE YEARS WITH COMPETITIVE SALARY AND BENEFITS?The Center for Community Resources is seeking a qualified individual to perform a variety of skilled administrative and clerical duties in direct support of program management activities.Essential Functions:Provide day to day support utilizing clerical, secretarial and administrative skills to various components of the agencyProvide clerical duties to support the agency programs. Clerical support will include proof reading, answering phones, scheduling appointments, data entry and mail duties.Provides good customer service to all those guests entering our building and/or calling.Able to use manners, have a pleasant attitude and genuinely wants to make a difference in our community.Able to proofread documents, possess proper grammar and spelling.Able to answer the phone with a pleasant and welcoming tone of voice.Able to communicate with peers and leadership in a respectful way.Able to assist leadership with scheduling of appointments.Able to create and mail letters on behalf of the agency.Able to interact with community members in need or in a CRISIS situation.Able to file documents in accordance to CCR standards.Willing to complete phone customer satisfaction surveys for various programs.Demonstrate good time management skills.Other duties as assigned to support the mission of the agency.This position is M-F. Daylight hours. M-Th 9-5 p.m. and Friday 8:30-4:30 p.m.No weekends or holidays! The hourly rate of pay is $15 but may start higher depending on experience and education.Qualifications and Skills:High School graduate or equivalent with one year of clerical experience.Demonstrates the ability to interact with staff, guests, and consumers in a pleasant, professional manner.Proficient computer skills that include fluent knowledge of word, excel, and adobe.Able to exercise sound judgment. Able to plan and be well organized. Takes the initiative and is flexible and cooperative. Maintains strict confidentiality. Able to use standard office equipment and ability to prioritize and balance receptionist responsibilities with clerical support.Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. EOE/ADA*Center for Community Resources is a qualifying employer under the Public Service Loan Forgiveness (PSLF) Program. Interested applicants should visit Student Loan Forgiveness | Federal Student AidBenefits & Total Rewards:HEALTH & WELLNESSMedical: Employee $41.93/payEmployee + Child(ren) $73.32/payEmployee + Spouse $93.60/payEmployee + Family $121.61/payFREE Dental InsuranceFREE Vision InsuranceFREE Employee Assistance ProgramFlexible Spending Account (FSA)FREE Healthy Merits Well-Being ProgramEMPLOYER-PAID COVERAGEFREE Life InsuranceFREE Short-Term DisabilityFREE Long-Term DisabilityTIME OFF & WORK LIFE BALANCEUp to 20 PTO days in your first year25 PTO days at 5 years30 PTO days at 11 years7 Paid Holidays1 Floating Personal DayPTO Cash-Out OptionFlexible scheduling opportunitiesRETIREMENT & FINANCIAL403(b) Retirement Plan Employer match up to 6%Referral Bonus - up to $1,000Pre-tax & Roth contribution optionsEDUCATION & SUPPORTTuition reimbursement up to $2,000 per semester / $4,000 per yearPublic Service Loan Forgiveness (PSLF) eligible employerADDITIONAL OPTIONSAccident InsuranceCritical Illness InsuranceHospital IndemnityInsurance Buy-Up Life & AD&D InsuranceEqual Opportunity Employer StatementWe are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.Position Qualifications:Required:Preferred:EducationHigh School graduate or equivalentExperienceOne (1) years of clerical experienceLicenses, certificates or clearancesAct 33/34 and FBI Clearances; Valid Drivers LicenseSpecial skills, knowledge and abilitiesDemonstrates the ability to interact with staff, guests and consumers in a pleasant, professional manner. Proficient computer skills that include fluent knowledge of word, excel, and adobe.Other factors or requirementsAble to exercise sound judgment.Able to plan and be well organized.Takes the initiative and is flexible and cooperative. Maintains strict confidentiality. Able to use standard office equipment and ability to prioritize and balance receptionist responsibilities with clerical support.