Director of Operations

Career Placement & Recruiting; Austin (TX); Hybrid; USD 85,000 - 140,000; Full time

Job summary

Career Placement & Recruiting seeks a Director of Operations to lead daily operations in a hybrid role based in St. Louis, MO, with options for part-time work from home. You will manage budgets, optimize resources, and align workflows to deliver high-quality service to professionals and employers.

The role requires strong operations leadership, analytical thinking, and team development experience, with a focus on continuous improvement and scalable growth across client-facing and internal teams.

Qualifications

• Strong Operations Management skills with process improvement experience.
• Advanced Analytical Skills for data interpretation and reporting.
• Team Management experience including coaching and cross-functional collaboration.
• Budgeting, financial oversight, and resource planning capabilities.
• Customer Service mindset focused on client satisfaction and relationship-building.
• Excellent organizational, communication, and problem-solving abilities.
• Experience in professional services, recruiting, or career coaching environments preferred.
• Bachelor’s degree in Business, Operations Management, or related field; advanced degree is a plus.

Responsibilities

• Oversee daily operational activities to ensure efficient processes, systems, and workflows.
• Manage budgets and optimize resource allocation to support scalable growth.
• Monitor performance metrics to inform strategic decisions.

Skills

Operations management

Analytical skills

Team management

Budgeting

Customer service mindset

Organization & communication

Problem solving

Industry experience in professional/RE

Education

Bachelor’s degree in Business/Operations

Advanced degree is a plus

Job description

Company Description

Career Placement & Recruiting supports professionals who are navigating career transitions and exploring their next steps. The organization focuses on understanding each person’s background, goals, and timing to connect them with opportunities that truly align. It emphasizes roles that offer strong long-term growth, meaningful progress, and a genuine fit beyond just the job title. Team members contribute to a thoughtful, people-centered approach to recruiting and placement, helping clients gain clarity and direction in their careers.

Role Description

The Director of Operations is a full-time, hybrid role based in St. Louis, MO, with flexibility for part-time work from home. This role oversees daily operational activities, ensuring processes, systems, and workflows run efficiently across the organization. Responsibilities include managing budgets, optimizing resource allocation, and monitoring performance metrics to inform strategic decisions. The Director will lead and develop cross-functional teams, coordinate with client-facing staff, and support high-quality service delivery to professionals and employers. This position also involves improving customer experience, implementing operational best practices, and partnering with leadership to drive continuous improvement and scalable growth.

Qualifications

• Strong Operations Management skills, including process improvement and workflow optimization.
• Advanced Analytical Skills for interpreting data, reporting on performance, and supporting strategic decisions.
• Team Management experience, including coaching, performance management, and cross-functional collaboration.
• Proficiency in Budgeting, financial oversight, and resource planning.
• Customer Service mindset with a focus on client satisfaction and relationship-building.
• Excellent organizational, communication, and problem-solving abilities.
• Experience in professional services, recruiting, or career coaching environments is preferred.
• Bachelor’s degree in Business, Operations Management, or a related field; advanced degree is a plus.