Director of Membership Growth

The Bay Club Company; San Francisco (CA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Club Membership

Health Insurance

Paid Time Off

Job summary

The Bay Club Company in San Francisco seeks a Membership Director responsible for recruiting and retaining memberships while maintaining client relationships. This role involves generating revenue and ensuring excellent member service, requiring effective communication skills and problem-solving abilities.

The ideal candidate will have experience in sales and customer service and be proficient with Salesforce CRM, alongside a commitment to promoting a positive member experience.

Qualifications

• 1-2 years' experience in hospitality industry, customer services, and/or sales.
• Excellent verbal and written communication skills.
• Detail-oriented and well-organized, able to manage multiple tasks.

Responsibilities

• Recruit and retain client memberships.
• Engage members at club events.
• Achieve membership revenue goals.

Skills

Sales and Marketing

Customer Service

Salesforce CRM

Communication

Problem Solving

Education

Associate's degree or equivalent accredited degree

Bachelor's of Arts or Science

Tools

Microsoft Office Suite

Salesforce/Service Cloud applications

Job description

The Bay Club Company in San Francisco seeks a Membership Director responsible for recruiting and retaining memberships while maintaining client relationships. This role involves generating revenue and ensuring excellent member service, requiring effective communication skills and problem-solving abilities.

The ideal candidate will have experience in sales and customer service and be proficient with Salesforce CRM, alongside a commitment to promoting a positive member experience.