Membership Growth & Revenue Director

The Bay Club Company; Corte Madera (CA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Health Insurance

Paid Time Off

Job summary

The Bay Club Company is seeking a Membership Director in Corte Madera, California. This position plays a crucial role in recruiting and retaining client relationships, ensuring exceptional customer service, and meeting financial goals.

The ideal candidate possesses strong sales and marketing knowledge with prior experience in hospitality or customer service. This role offers a competitive compensation package, including health insurance and club membership for full-time associates.

Qualifications

• 1-2 years' experience in hospitality industry or customer service.
• Detail-oriented and well-organized with the ability to meet strict deadlines.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Complete sales cycle for memberships from inception to integration.
• Maintain exceptional customer service and enhance customer retention.
• Ensure timely communication and follow-up with members.

Skills

Sales and Marketing knowledge

Member Experience knowledge

Problem Anticipation/Deductive Reasoning

Excellent verbal and written communication skills

Education

Associate's degree or equivalent

Bachelor's degree (desirable)

Tools

Salesforce

Microsoft Office (Word, Excel, Outlook)

Job description

The Bay Club Company is seeking a Membership Director in Corte Madera, California. This position plays a crucial role in recruiting and retaining client relationships, ensuring exceptional customer service, and meeting financial goals.

The ideal candidate possesses strong sales and marketing knowledge with prior experience in hospitality or customer service. This role offers a competitive compensation package, including health insurance and club membership for full-time associates.