Director of Medical Staff Credentialing

Infor; Marshall (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Infor seeks a Manager for the Medical Staff Office to coordinate credentialing and privileging processes, ensuring compliance with bylaws and regulations. You will oversee onboarding, license verification, and documentation controls while guiding staff and collaborating with leadership.

You will lead process improvements, monitor timelines, and ensure accuracy of appointments and reappointments, while maintaining confidentiality and high service standards across hospital departments.

Qualifications

• Bachelor’s degree and 3–5 years in medical staff services or credentialing.
• CPCS or CPMSM certification through NAMSS is required.

Responsibilities

• Provides leadership and operational oversight of the Medical Staff Office and credentialing/privileging functions.
• Implements processes for timely, accurate initial appointments, reappointments, and privileging.
• Oversees activities and ensures follow-up on outstanding items.
• Interprets Medical Staff Bylaws and accreditation standards for credentialing processes.
• Reviews complex credentialing issues and determines appropriate actions with leadership.
• Monitors overall credentialing status and identifies risks or delays.
• Supports Medical Staff leadership with agendas, reports, and materials.
• Collaborates with hospital departments and external organizations on credentialing matters.
• Maintains credentialing database integrity, security, and accessibility.
• Ensures monitoring of expiring licenses/certifications/privileges.
• Provides direction and workload prioritization for staff.

Skills

Leadership

Interpersonal skills

Coaching

Organizational skills

Regulatory compliance awareness

Education

Bachelor’s degree in healthcare, business, or a related field

Job description

Infor seeks a Manager for the Medical Staff Office to coordinate credentialing and privileging processes, ensuring compliance with bylaws and regulations. You will oversee onboarding, license verification, and documentation controls while guiding staff and collaborating with leadership.

You will lead process improvements, monitor timelines, and ensure accuracy of appointments and reappointments, while maintaining confidentiality and high service standards across hospital departments.