Luxury Sales Manager - Clienteling & Team Leadership

Saks Fifth Avenue Llc; Town of Florida (NY); On-site; USD 75,000 - 93,000; Full time

Benefits offered by this job

Employee discount

Job summary

Saks Fifth Avenue in New York is seeking a Men's Sales Manager to own the in-store sales experience, coach a high-performing team, and drive clienteling strategies. You will lead onboarding, training, and performance management while maintaining Saks brand standards on the selling floor.

You will cultivate client relationships, grow wallet share, and coordinate with events and marketing to maximize engagement.

Qualifications

• 3+ years of management experience in a high-volume luxury retail environment.
• Proficiency with Word, Excel and retail technology platforms.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Establish deep relationships with clients and grow repeat business to achieve sales goals and event goals.
• Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.
• Maximize every appointment with a client to address their fashion needs
• Inform clients of in-store events to enhance their Saks experience and increase engagement.
• Diagnose client spend and identify opportunities to increase engagement and wallet share.
• Increase new client acquisition by using marketing tools such as ccA+, social media platforms, referrals and networking.
• Ad hoc responsibilities
• Build personal brand as a fashion authority through proactive marketing and outreach.
• Strategically leverage social media platforms to promote themselves as a fashion influencer
• Use multiple channels of technology to strengthen existing relationships and guide new client acquisition.
• Use a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences.
• Using technology to provide 24/7 service.
• Staying informed on new merchandise deliveries in the store to maximize selling potential.

Skills

Sales management

Clienteling

Team leadership

Luxury retail knowledge

Education

4 year degree

Tools

Word

Excel

Job description

Saks Fifth Avenue in New York is seeking a Men's Sales Manager to own the in-store sales experience, coach a high-performing team, and drive clienteling strategies. You will lead onboarding, training, and performance management while maintaining Saks brand standards on the selling floor.

You will cultivate client relationships, grow wallet share, and coordinate with events and marketing to maximize engagement.