Director of Luxury Housekeeping & Guest Experience

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Wynn Resorts in Las Vegas is seeking a Director of Housekeeping to provide strategic leadership and operational oversight for guest room operations, turndown service, linen and laundry, and related service delivery to uphold Forbes Five-Star standards.

Responsibilities include directing housekeeping and laundry operations, staffing, budgeting, quality assurance, and cross‑functional collaboration to deliver an exceptional luxury guest experience while maintaining brand integrity across large

Qualifications

• Minimum five years of progressive housekeeping leadership in luxury hospitality.
• Experience with budgeting, forecasting labor, and cost control.
• Strong leadership, communication, and team development skills.

Responsibilities

• Direct housekeeping and laundry operations for guest rooms and services.
• Lead inspections, set service standards, and manage budgets.
• Oversee staffing, scheduling, and vendor resources to ensure quality.
• Partner with cross-functional teams to deliver Forbes Five‑Star guest experience.

Skills

Leadership

Budgeting

Communication

Staff development

Education

Bachelor's degree in Hospitality

Tools

Opera

HotSOS

Rex

Microsoft Office

Job description

Wynn Resorts in Las Vegas is seeking a Director of Housekeeping to provide strategic leadership and operational oversight for guest room operations, turndown service, linen and laundry, and related service delivery to uphold Forbes Five-Star standards.

Responsibilities include directing housekeeping and laundry operations, staffing, budgeting, quality assurance, and cross‑functional collaboration to deliver an exceptional luxury guest experience while maintaining brand integrity across large