Director of Learning & Leadership, Luxury Mountain Resort

D.c.-Global-Talent-Inc.

Big Sky (MT)

On-site

USD 120,000 - 180,000

Full time

3 days ago
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Benefits offered by this job

Competitive salary + monthly housing
Medical, dental, vision and life ins.
401(k) with employer match
25 days paid time off
Transportation, meals on shift, ski/fi
Fitness pass

Job summary

DC Global Talent partners with an iconic ultra-luxury mountain resort in Montana to recruit a Director of Learning & Development. This role leads training, service excellence and leadership development, guarding a world-class service culture in a breathtaking alpine setting.

The position evolves to Director level in 2027. You will design and execute the annual training plan, build a network of departmental trainers, manage the L&D budget, and measure impact through guest satisfaction and

Qualifications

  • Bachelor's degree or equivalent professional experience.
  • 4+ years in Learning & Development or related field.
  • Experience leading L&D in luxury hospitality, Forbes/Michelin background preferred.
  • Proven ability to design leadership programs and measure impact with data.
  • Strong MS Office and LMS skills.

Responsibilities

  • Lead the resort's training strategy, annual plan, and evaluation.
  • Develop and coach a network of departmental trainers.
  • Design leadership development programs for all levels.
  • Oversee service excellence programs, audits, and recognition.
  • Manage the L&D budget and demonstrate ROI from training.
  • Stay ahead of industry trends and introduce ideas.

Skills

Leadership & people management
Strategic thinking
Data-driven decision making
L&D program design
Budget management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office
Learning Management System (LMS)

Job description

DC Global Talent partners with an iconic ultra-luxury mountain resort in Montana to recruit a Director of Learning & Development. This role leads training, service excellence and leadership development, guarding a world-class service culture in a breathtaking alpine setting.

The position evolves to Director level in 2027. You will design and execute the annual training plan, build a network of departmental trainers, manage the L&D budget, and measure impact through guest satisfaction and

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