Director of IT & Workplace Experience

Hippocratic AI Inc.; Menlo Park (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Hippocratic AI Inc. in Menlo Park is hiring a Director of IT & Workplace to own the employee technology platform and the physical environment the company runs on. You’ll lead a small team and own budgets, controls, and integration of acquisitions.

The role covers identity, endpoints, SaaS portfolio, MDM, networking, and security posture across HIPAA and SOC 2 programs, plus space planning, AV, and vendor management for a distributed clinician and staff population.

Qualifications

• 8+ years in IT spanning hands-on administration or engineering with senior ownership.
• 3+ years managing IT or workplace teams, including hiring and performance management.
• Experience owning IT functions through rapid growth and scale.
• Deep expertise in identity (Okta or similar), M365, Google Workspace, and device management.
• Experience as control owner in HIPAA, SOC 2, or HITRUST environments with audit readiness.

Responsibilities

• Define a multi-year IT and workplace roadmap aligned to hiring plans.
• Own operating and capital budgets; forecast, defend, and optimize spend.
• Lead, coach, and grow the IT/workplace team with clear expectations.
• Publish service levels for IT tickets, uptime, onboarding, and office turnaround.
• Own identity platform, endpoint fleet, and SaaS governance.
• Oversee network connectivity for HQ and remote staff with redundancy.
• Lead major programs: platform migrations, office buildouts, and post-acquisition IT integration.
• Serve as IT controls owner for HIPAA & SOC 2; support audits.
• Manage physical security, space planning, and vendor relations.
• Support remote clinicians with equipment logistics and home-office standards.

Skills

Okta IAM

Microsoft 365

Google Workspace

MDM at scale

Networking

Audit & Compliance

Budgeting

Vendor management

Leadership

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Python

PowerShell

Bash

Job description

Hippocratic AI Inc. in Menlo Park is hiring a Director of IT & Workplace to own the employee technology platform and the physical environment the company runs on. You’ll lead a small team and own budgets, controls, and integration of acquisitions.

The role covers identity, endpoints, SaaS portfolio, MDM, networking, and security posture across HIPAA and SOC 2 programs, plus space planning, AV, and vendor management for a distributed clinician and staff population.