Director of IT and Workplace

pofft Technology Inc.; Menlo Park (CA); Presencial; USD 180 000 - 320 000; Tempo integral

Resumo da oferta

pofft Technology Inc. is seeking a Director of IT and Workplace to own the employee technology platform and the physical environment across the Menlo Park HQ and distributed clinician staff.

You will lead a small but capable team, own identity, endpoints, SaaS, and IT security posture, and drive budget and integrations for acquisitions. The role combines strategic roadmapping with hands-on program delivery, including platform migrations, office buildouts, and integration of acquired companies.

Qualificações

• Proven experience leading IT and workplace teams.
• Strong budget planning and governance capabilities.
• Knowledge of HIPAA and SOC 2 controls and audits.

Responsabilidades

• Define multi-year IT/workplace roadmap aligned with hiring plans.
• Own IT and workplace budget, licenses, vendors, and facilities spend.
• Lead and grow the IT/workplace team with clear expectations and career paths.
• Publish service levels for ticket response, uptime, onboarding, and turnaround.

Conhecimentos

IT leadership

Budget management

Team coaching

Security governance

HIPAA SOC 2

Ferramentas

Okta

MDM

Microsoft 365

Google Workspace

IRU

Descrição da oferta de emprego

Director of IT and Workplace Menlo Park 2 gün 9 saat 33 dakika önce yayınlandı. RemoteOK -

The Role

We've grown to roughly 265 people working onsite from our Menlo Park headquarters, supported by a large network of remote U.S.-licensed clinicians — and part of the Series C is earmarked for acquisitions. The systems and the spaces holding all of that together were built for a much smaller company. We're hiring a Director of IT & Workplace to own them properly.

You'll own two halves of the same problem: the employee technology platform — identity, endpoints, networking, the SaaS portfolio, and our IT security posture — and the physical environment the company runs on, from space planning and physical security to the AV that customer demos and all-hands depend on. You'll inherit a small, capable team and be accountable for leveling it up. You'll be the named owner for IT controls in our HIPAA and SOC 2 programs, you'll own the IT and workplace budget, and when we acquire a company, you'll be the one integrating it.

Identity and access: Okta for SSO, MFA, and lifecycle provisioning.

Productivity: Microsoft 365 and Google Workspace, both in active use across the company.

Endpoints: a Mac-primary fleet with Windows machines alongside it, managed through MDM. VDIs included.

Internal systems: IRU, plus a growing portfolio of internal and third-party SaaS applications.

Workplace: a Palo Alto headquarters with conference room AV and access control, plus a distributed clinician and staff population.

What You'll Do

Strategy, budget, and team

Own a multi-year IT and workplace roadmap tied to the hiring plan, and bring it to leadership with clear tradeoffs and funding asks.

Own the IT and workplace operating and capital budget: forecast it, defend it in planning cycles, and continuously rationalize license, vendor, and facilities spend.

Lead, coach, and grow the existing team — set clear expectations, run honest performance conversations, hire as scope deepens, and build career paths that keep strong people.

Define and publish service levels for ticket response, uptime, onboarding readiness, and workplace turnaround, and report against them to the executive team.

Technology and infrastructure

Own the identity platform: SSO, MFA, automated joiner-mover-leaver provisioning in Okta, and access governance across every connected application.

Own the endpoint fleet and the SaaS portfolio — Microsoft 365, Google Workspace, IRU, and a long tail of business applications — with enforced MDM baselines for encryption, patching, and configuration.

Own network and connectivity for the headquarters and the remote workforce, with redundancy appropriate to a company our customers depend on.

Replace manual provisioning, access reviews, and device setup with scripted, auditable workflows.

Lead major programs end to end: platform migrations, upgrades, office buildouts, and the IT and workplace integration of acquired companies.

Security, compliance, and risk

...

Skills