Director of IT Services || Contract || Onsite- Jackson, MS

Info Origin Inc; Jackson (MS); On-site; USD 69,000 - 96,000; Full time

Job summary

Info Origin Inc. in Jackson, Mississippi seeks a Director of IT Services for a contract onsite role. You will lead enterprise IT infrastructure, cloud services, and incident management to ensure operational excellence.

You will partner with CIO/CTO and IT leadership, oversee vendors, contracts, and HIPAA/CMS compliance, and drive IT modernization with governance, SOPs, and executive dashboards.

Qualifications

• More than 10 years of experience in IT leadership roles.
• Experience overseeing cloud services, governance, disaster recovery.
• Proven ability to manage vendors, contracts, and SOWs.

Responsibilities

• Lead enterprise IT infrastructure and daily IT operations.
• Oversee cloud services, cloud migration, governance, and disaster recovery.
• Manage network, telecommunications, infrastructure, and end-user support.
• Lead major incident management, outage response, and root cause analysis.
• Manage technology vendors, contracts, SOWs, and service performance.
• Establish ITSM processes for incident, problem, change, request, and service management.
• Partner with cybersecurity teams on HIPAA, CMS, and state security requirements.
• Lead IT modernization and infrastructure improvement initiatives.
• Develop SOPs, dashboards, and executive-level status reports.
• Work closely with the CIO/CTO and other IT leadership teams.

Skills

Leadership

IT operations

Cloud management

Incident management

Vendor management

Cybersecurity liaison

Job description

Director of IT Services || Contract || Onsite- Jackson, MS

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Jackson, MS, US

Salary Range: $50.00 To $70.00 Hourly

More than 10 years of experience required.

Key Responsibilities:

• Lead enterprise IT infrastructure and daily IT operations.


• Oversee cloud services, cloud migration, governance, and disaster recovery.


• Manage network, telecommunications, infrastructure, and end-user support.


• Lead major incident management, outage response, and root cause analysis.


• Manage technology vendors, contracts, SOWs, and service performance.


• Establish ITSM processes for incident, problem, change, request, and service management.


• Partner with cybersecurity teams on HIPAA, CMS, and state security requirements.


• Lead IT modernization and infrastructure improvement initiatives.


• Develop SOPs, dashboards, and executive-level status reports.


• Work closely with the CIO/CTO and other IT leadership teams.