Director, IT Services & Cloud Operations

Info Origin Inc; Jackson (MS); On-site; USD 69,000 - 96,000; Full time

Job summary

Info Origin Inc. seeks a Director of IT Services for an onsite, contract role in Jackson, MS. The role requires more than 10 years of IT leadership experience and a strong track record managing enterprise IT infrastructure, cloud services, and security compliance.

You will oversee IT operations, incident management, vendor relations, and ITSM processes while collaborating with CIO/CTO and other IT leaders to drive modernization and governance initiatives.

Qualifications

• More than 10 years of IT leadership experience.
• Experience overseeing IT infrastructure and cloud services.

Responsibilities

• Lead enterprise IT infrastructure and daily IT operations.
• Oversee cloud services, cloud migration, governance, and disaster recovery.
• Manage network, telecommunications, infrastructure, and end-user support.
• Lead major incident management, outage response, and root cause analysis.
• Manage technology vendors, contracts, SOWs, and service performance.
• Establish ITSM processes for incident, problem, change, request, and service management.
• Partner with cybersecurity teams on HIPAA, CMS, and state security requirements.
• Lead IT modernization and infrastructure improvement initiatives.
• Develop SOPs, dashboards, and executive-level status reports.
• Work closely with the CIO/CTO and other IT leadership teams.

Skills

IT leadership

Cloud services

Incident management

Vendor management

Cybersecurity

HIPAA compliance

Job description

Info Origin Inc. seeks a Director of IT Services for an onsite, contract role in Jackson, MS. The role requires more than 10 years of IT leadership experience and a strong track record managing enterprise IT infrastructure, cloud services, and security compliance.

You will oversee IT operations, incident management, vendor relations, and ITSM processes while collaborating with CIO/CTO and other IT leaders to drive modernization and governance initiatives.