Director of IT Services

HireITPeople; Sherwood Forest (MS); On-site; USD 120,000 - 180,000; Full time

Job summary

HireITPeople is seeking a Director of IT Services for the State of Mississippi DOM in Jackson, MS. This 100% onsite role provides executive leadership over enterprise IT infrastructure, cloud services, networking, and service desk operations.

You will manage vendor relationships and drive technology modernization initiatives, reporting to the CIO/CTO and guiding the ITIM and Delivery Services functions. The role requires senior-level strategic vision, strong governance, and hands-on oversight of

Qualifications

• Executive-level leadership experience in IT infrastructure management.
• Experience supervising enterprise cloud environments and large-scale networks (AWS, LAN/WAN).
• Strong governance and vendor-management capabilities.

Responsibilities

• Provide executive leadership and day-to-day oversight of infrastructure operations, cloud services, vendor relationships, and service desk operations.
• Guide technology modernization initiatives and enterprise ITIM and Delivery Services functions.
• Report to CIO/CTO and serve as a key member of the IT leadership team.

Job description

Role: Director of IT Services

Work Location: Jackson, MS

Work Mode: Onsite

Director of IT Services, leadership or mgmt., direct supervision, manage cloud environments, AWS, enterprise IT operations & infrastructure, enterprise networking LAN/WAN, DNS

100% Onsite ONLY, no remote candidates.

The State of Mississippi Division of Medicaid (DOM) administers the state's Medicaid program, providing healthcare coverage to eligible Mississippians. DOM's Office of Information Technology Management supports the agency's mission through enterprise technology services spanning cloud infrastructure, networking, service desk operations, cybersecurity, application integration, and vendor management.

DOM is undergoing a significant technology modernization effort that includes migration of enterprise workloads to cloud platforms, implementation of federal interoperability mandates, adoption of cloud-native services, and restructuring of IT service delivery operations. These concurrent transformation initiatives require sustained, senior level technical leadership to ensure continuity of operations, effective vendor coordination, and successful execution of modernization objectives.

The purpose of this Statement of Work (SOW) is to procure staff augmentation services for one (1) Director of IT Services to provide executive-level leadership and operational oversight for DOM's enterprise IT Infrastructure Management (ITIM) and Delivery Services functions. The contractor shall serve as a key member of DOM's IT leadership team, reporting to the Chief Information Officer (CIO) and/or Chief Technology Officer (CTO), and shall be responsible for the day-to-day management of infrastructure operations, cloud services, vendor relationships, service desk operations, and technology modernization initiatives.