Director of IT Operations (Fully Remote)

Keeper Security; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Keeper Security is seeking a Director of IT Operations to lead global IT strategy and operations for a distributed workforce.

You will oversee IT infrastructure, identity lifecycle management, business continuity, and vendor relationships to enable a secure, scalable tech environment.

This senior role requires strategic leadership to align technology with business goals and drive resilience across the organization.

Responsibilities

• Develop and execute a multi-year enterprise IT roadmap aligned with business strategy.
• Lead IT service management, including incident, change, and request processes with measurable KPIs.
• Own workforce identity lifecycle, hardware asset management, and disaster recovery planning.

Job description

• Keeper Security is a leading cybersecurity software company pioneering zero-knowledge and zero-trust security.
• The company is trusted by millions of users and thousands of organizations globally and is growing rapidly.

About the Role:

• The Director of IT Operations leads global enterprise IT strategy and operations for a distributed workforce.
• This role oversees IT infrastructure, identity lifecycle management, business continuity, and vendor relationships.

Key Responsibilities:

• Develop and execute a multi-year enterprise IT roadmap aligned with business strategy.
• Lead IT service management, including incident, change, and request processes with measurable KPIs.
• Own workforce identity lifecycle, hardware asset management, and disaster recovery planning.

Keeper Security is a cybersecurity software company specializing in zero-knowledge and zero-trust security for IT environments. It is one of the fastest-growing cybersecurity companies, trusted by thousands of organizations and millions of users globally.