Director of Innovation & Operational Excellence

WM; Hartford (CT); On-site; USD 152,000 - 206,000; Full time

Benefits offered by this job

Medical, dental, vision

Stock purchase plan

401(k) match

Paid vacation/holidays/personal days

Job summary

WM is seeking a senior operations leader to accelerate change and improve efficiency across the enterprise. You will guide cross-functional teams to implement new processes, pilot initiatives, and align financial and operational goals with corporate strategy.

The role requires managing long-term programs, mentoring managers, and monitoring industry trends to sustain competitive performance.

Qualifications

• Bachelor's Degree (accredited) in Finance, Business Administration, Engineering or similar area of study, or in lieu of,
• High School Diploma (accredited) and 4 years relevant experience.
• 10+ years previous experience with a proven track record of continual business process improvement and innovation simultaneously meeting financial, operations and customer demands (in addition to education requirement).

Responsibilities

• Manages complex projects over long periods of time and across multiple disciplines.
• Develops new ideas and processes and manages pilot implementation to drive improved business operation; reports against economic and process improvement
• Builds implementation plan for new business ideas; responsible for the pilot, reporting, and management training
• Develops and implements an effective operations improvement process, consistent with the accomplishment of long range objectives which will enhance effectiveness, while working closely with District Managers, Area Vice Presidents, and other management personnel.
• Leads, trains, monitors and motivates the operations management teams to implement new process.
• Utilizes financial analysis software/techniques to evaluate the effectiveness of current processes.
• Ensures process implementation and improvement through direct communication and solicitation of feedback.
• Maintains awareness of competition and trends affecting the industry.

Education

Bachelor's Degree in Finance, Business Administration, Engineering or similar area of study

High School Diploma and 4 years relevant experience

Job description

WM is seeking a senior operations leader to accelerate change and improve efficiency across the enterprise. You will guide cross-functional teams to implement new processes, pilot initiatives, and align financial and operational goals with corporate strategy.

The role requires managing long-term programs, mentoring managers, and monitoring industry trends to sustain competitive performance.