Director of Information Technology

LHH; Charlotte (NC); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability insurance

401(k)

EAP program

Commuter benefits

Paid leave

Job summary

LHH is seeking a strategic, hands-on Director of Information Technology to lead enterprise applications, infrastructure, data analytics, cybersecurity, and business technology initiatives in a growing healthcare organization.

This executive role partners with business leaders, oversees a multi-disciplinary IT team, drives modernization, ensures security and reliability, and shapes technology strategy through actionable governance and strong vendor relationships.

Qualifications

• Bachelor's degree required.
• 10+ years of Information Technology experience.
• 5+ years of IT leadership or management experience.
• Experience leading applications, infrastructure, and business technology teams.
• SAP ECC experience.
• Experience working with CRM platforms.
• Strong project and program management capabilities.
• Demonstrated ability to align technology solutions with business goals.
• Experience managing budgets, vendors, and external technology partners.

Responsibilities

• Lead and develop a multi-disciplinary IT organization.
• Build strong relationships with executive and operational business leaders.
• Establish and execute technology strategy aligned with business objectives.
• Ensure availability, reliability, and security of enterprise systems.
• Manage IT budgets, resources, and vendor relationships.
• Drive business process improvements and technology modernization efforts.
• Oversee application development and system enhancement initiatives.
• Establish project governance, prioritization, and delivery rigor.
• Support cybersecurity initiatives and regulatory compliance requirements.
• Create scalable technology solutions that improve employee and customer experiences.

Skills

IT leadership

SAP ECC

CRM platforms

Program management

Budget management

Vendor management

Business-IT alignment

Team leadership

Education

Bachelor's degree

Tools

ServiceNow

Jira Service Management

Freshservice

PowerShell

Job description

About the Opportunity

A growing healthcare organization is seeking a strategic and hands-on Director of Information Technology to lead enterprise applications, infrastructure, data analytics, cybersecurity, and business technology initiatives.

This is a high-impact leadership role responsible for modernizing IT operations, driving key technology initiatives, partnering with business leaders across the organization, and leading a team focused on delivering reliable, secure, and scalable technology solutions.

The ideal candidate will be equally comfortable discussing business strategy in the boardroom and technology architecture with technical teams and vendors.

What You'll Be Leading

You will oversee a team responsible for:

• Enterprise Applications
• Data & Analytics
• Infrastructure & Operations
• Business Systems
• Cybersecurity & Compliance
• Project Delivery

Current team structure includes leadership across applications, architecture, analytics, business analysis, infrastructure, and data engineering functions.

Key Responsibilities

• Lead and develop a multi-disciplinary IT organization
• Build strong relationships with executive and operational business leaders
• Establish and execute technology strategy aligned with business objectives
• Ensure availability, reliability, and security of enterprise systems
• Manage IT budgets, resources, and vendor relationships
• Drive business process improvements and technology modernization efforts
• Oversee application development and system enhancement initiatives
• Establish project governance, prioritization, and delivery rigor
• Support cybersecurity initiatives and regulatory compliance requirements
• Create scalable technology solutions that improve employee and customer experiences

Key Initiatives & Projects

This leader will play a critical role in:

• Optimizing and enhancing a SAP ECC environment
• Stabilizing and improving a recently launched services platform
• Implementing stronger project management processes and governance
• Leading the planning and deployment of a new eCommerce platform
• Simplifying the technology stack across internal and customer-facing systems
• Driving automation and operational efficiencies throughout the organization

Required Qualifications

• Bachelor's Degree required
• 10+ years of Information Technology experience
• 5+ years of IT leadership or management experience
• Experience leading applications, infrastructure, and business technology teams
• SAP ECC experience
• Experience working with CRM platforms
• Strong project and program management capabilities
• Demonstrated ability to align technology solutions with business goals
• Experience managing budgets, vendors, and external technology partners

Technical Environment

Candidates should have exposure to many of the following:

Infrastructure & Cloud

• AWS
• Microsoft 365
• Azure and/or other cloud platforms
• VMware and/or Hyper-V

Networking & Security

• TCP/IP Networking
• VLANs
• VPNs
• VPCs
• Firewalls
• Wireless Infrastructure
• Active Directory
• Single Sign-On (SSO)
• Intune, Jamf, or similar endpoint management platforms
• SaaS administration

Automation & Support

• PowerShell, Bash, and/or Python
• ITIL-based environments
• ServiceNow, Jira Service Management, Freshservice, or similar ticketing platforms

Preferred Background

• Healthcare industry experience
• Experience implementing cloud-based business solutions
• Strong business partnership and stakeholder management skills
• Ability to communicate technical concepts to non-technical audiences
• Experience operating in fast-paced, growth-oriented environments
• Proven record of driving operational improvements and business transformation

Why Consider This Opportunity?

• Executive-level visibility and influence
• Opportunity to shape technology strategy and roadmap
• Lead critical modernization initiatives
• High-impact role with ownership across applications, infrastructure, and analytics
• Hybrid work environment

If you're an IT leader who thrives at the intersection of business strategy, operational excellence, and technology transformation, we'd love to connect.

“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”

“Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers