Washington
Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA
Washington
Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA
- Competitive salary ofDOE with discretionary performancebonuses 2x a year!
- Complimentary meals and covered team member parking.
- Company-paid gaming licenses (Class B & Class A)
GET TO KNOW THE ROLE
The Director of Human Resources plays a pivotal role in aligning human resources strategies with business goals, ensuring a high-performing and engaged workforce. This position provides leadership to the HR team, oversees key HR functions, and delivers updates and recommendations to executives and senior HR leadership. The HR Director fosters a culture that reflects Muckleshoot Casino Resort’s mission, vision, and values while driving initiatives that support talent acquisition, HRIS, benefits, employee engagement, compliance, and overall organizational effectiveness.
WHAT YOU’LL DO
- Provides strategic direction that align with organizational objectives with oversight of the HR Team including: Benefits, Training, Recruiting, Team Member Relations, Compensation, HRIS and the general HR Team.
- Promote and maintain a culture that aligns with the Mission, Vision and Values Muckleshoot Casino Resort.
- Develops, writes, and interpret(s) personnel policies, procedures and other administrative regulations and/or processes; responds to inquiries and recommends resolution of Human Resource issues, complaints, and legal actions; identifies legal requirements and regulations and ensures compliance; represents MCR at personnel-related hearings and investigations.
- Provides advice and counsel to the Executive Director of Human Resource and leadership on human resource practices, emerging issues among managers and team members, and changes in employment law and regulations; assists in resolution of team member disciplinary issues and challenges as needed.
- Responsible for the oversight of the administration of team member insurance and other benefits programs; ensures comprehensive distribution of information to team members and monitors implementation dates and timelines for accuracy.
- Oversees compensation structure, to include benefit programs and reward initiatives to enhance employee satisfaction. Oversight of Compensation program to ensure competitiveness and alignment to the organization.
- Oversee all official job descriptions for accuracy, observing and updating as necessary.
- Oversee HR information systems, to include data entry, retrieval, and generation of standard and ad-hoc reports. Ensures the integrity of data is maintained, through audits.
- Oversees semi-annual increases for the organization, in coordination with the Compensation Team, HRIS and Payroll.
- Oversee recruitment, testing/screening, and selection procedures; assesses optimum level of casino staffing and maintains designated levels by utilizing effective employment and recruiting practices.
- Ensures all programs within scope of responsibility comply with applicable federal, state and regulatory laws and/or regulations.
- Oversees team member services, ensuring guests receive prompt and courteous service, assistance with questions and concerns, and referral to appropriate staff to resolve discrepancies. Identifies opportunities for streamlining processes and improving HR services in collaboration with the Guest Experience Manager.
- Assures assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; assures effective, efficient and allowable use of budgeted funds, personnel, materials, facilities, and time.
- Supervises, trains, coaches, evaluates and disciplines assigned team members; ensures prompt, courteous and high quality of services or product delivery to internal and external guests.
- Maintains the privacy, confidentiality and integrity of organizational, team members, and management information in accordance with policies and procedures, and in compliance with state and federal regulations.
- Convenes and/or participates in various meetings and/or committees presenting information and ideas persuasively and professionally.
- Create, maintain and facilitate a positive, high quality work environment.
- Smile and engage Guests and Team Members with a positive professional demeanor.
- Performs other job duties as assigned.
WHAT YOU’LL BRING
- Ability to obtain a Class gaming license Class III A
- Bachelor’s Degree in Human Resources, Public or Business Administration, Employment Law, Psychology or a closely related field required. Experience may be accepted in lieu of education requirement.
- Minimum of seven (7) years’ high level experience in Human Resources, 3 years of HR Supervisory or HR Management, including three (3) years specific experience in compensation, benefits, recruitment, and/or HRIS.
- PHR/SPHR or SHRM-CP/SP and Compensation and total rewards certification, i.e., CCP; CBP preferred
- Valid HIPAA certification required annually.
HOW YOU’LL BE SUCCESSFUL
- Thorough knowledge of the principles and practices of Human Resource Management.
- Demonstrated proficiency and experience relating to all facets of compensation and benefit program development and design.
- Experience with Human Resource Information Systems (HRIS) (UKG strongly preferred).
- Experience with Team Member relations and guiding Managers in policies, procedures and processes.
- Knowledge of organizational structures, strategic staffing principles, workflow analysis, and streamlining.
- Knowledge of organizational behavior, development of skills, and career development.
- Knowledge in developing Training & Development strategies for advancing the Casino and team members.
- Ability to communicate effectively verbally and in writing.
- Strong interpersonal, conceptual, analytical, project management and communication skills coupled with creativity in approach.
- Strong data management skills, with demonstrated high-level data analysis and reporting skills.
- Ability to read, analyze and interpret policies, contracts, and financial reports.
- Knowledge and understanding of pertinent federal and state regulations and filing and compliance requirements affecting team member benefits programs including COBRA, ERISA, HIPAA, FMLA, and IRS codes.
- Ability to establish and maintain effective working relationships.
- Ability to work with and maintain confidential materials and information.
WHAT TO EXPECT
- Availability – Ability to work 40+ hours per week, holidays, weekends, and nights to support a 24/7 operation
- Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
- Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
MISSION
Our mission is to provide economic stability for our community by creating unforgettable entertainment experiences by inspired team members delivering exceptional guest experiences.
VISION
We exist to create unforgettable entertainment experiences!
VALUES
- Wisdom: Learn, Share, Grow
- Respect: Earn it, Show it
- Integrity: Earn Trust Through Honesty
- Fun: Bring Smiles to Everyone
Qualifications
Skills
Behaviors
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.