Director of Housekeeping & Guest Experience

Bahia Resort Hotel

San Diego (CA)

On-site

USD 85,000 - 100,000

Full time

6 days ago
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Benefits offered by this job

Discounted hotel rooms
Free employee parking
Free meals during shifts
Health & 401k with match
Discounts on cell phone bills

Job summary

Bahia Resort Hotel in San Diego seeks a Director of Housekeeping to ensure impeccable cleanliness and guest satisfaction. You will oversee daily housekeeping operations, develop schedules, train staff, and manage budgets to support our Mission Bay resort.

The role requires 3-5 years of management experience in hospitality, strong English/Spanish communication, and a focus on safety and service excellence. We offer competitive compensation and employee perks.

Qualifications

  • 3-5 years in a management role overseeing housekeeping teams in a hotel or resort setting.
  • Bilingual English and Spanish required; Creole and/or French a plus.
  • Experience in scheduling, budgeting, and staff performance management.

Responsibilities

  • Oversee and manage all housekeeping operations, ensuring top cleanliness standards and guest satisfaction.
  • Develop and implement cleaning schedules, procedures, and policies.
  • Provide ongoing training for staff on cleaning techniques, safety, and customer service.
  • Monitor inventory of cleaning supplies, equipment, and linens; manage costs.
  • Ensure compliance with health and safety regulations and sanitation standards.
  • Recruit, train, and mentor team members; manage staff schedules and budgets.
  • Collaborate with Front Desk and Maintenance to address guest needs promptly.

Skills

Management experience
Bilingual English/Spanish
Customer service
Scheduling
Budgeting
Microsoft Office

Tools

Microsoft Office

Job description

Bahia Resort Hotel in San Diego seeks a Director of Housekeeping to ensure impeccable cleanliness and guest satisfaction. You will oversee daily housekeeping operations, develop schedules, train staff, and manage budgets to support our Mission Bay resort.

The role requires 3-5 years of management experience in hospitality, strong English/Spanish communication, and a focus on safety and service excellence. We offer competitive compensation and employee perks.

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