Director of Growth Strategy & Business Operations

Home Solutions; Raleigh (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Flexible time off

Professional development stipend

Job summary

Home Solutions is seeking a Director of Strategy & Business Operations to own and accelerate high-impact initiatives across our customer acquisition business. This senior role partners with leadership to decide where to invest, what to fix, and how to scale profitably—and you will help run the business, not just analyze it.

You will lead cross-functional programs spanning growth strategy, pricing, unit economics, vendor performance, customer experience, and new market expansion.

Qualifications

• 4–8+ years in consulting, investment banking, private equity, strategy, business operations, or senior roles in high-growth companies.
• Proven track record of leading cross-functional initiatives with measurable financial impact.
• Strong P&L fluency — you understand how revenue, costs, pricing, and capital allocation decisions connect.
• Exceptional structured problem-solving and business judgment.
• Comfortable operating in ambiguity and making high-quality decisions with imperfect information.
• Experience building models, evaluating unit economics, and designing performance frameworks.
• Strong executive communication skills — clear, direct, and decisive.
• Experience influencing senior stakeholders and driving alignment across teams.
• AI-native mindset — you leverage LLMs and automation tools instinctively to improve output and efficiency.
• Competitive, high-ownership mentality with a bias toward action.
• Experience in digital marketplaces or growth-driven environments is highly valuable

Responsibilities

• Own high-impact cross-functional initiatives with P&L accountability.
• Evaluate growth opportunities across channels, markets, and services.
• Set roadmap for improving unit economics and marketplace efficiency.
• Identify where we can unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation.
• Partner with Marketing, Product, Finance, and Operations to improve funnel performance, pricing strategy, and marketplace liquidity.
• Build and oversee the analytical infrastructure (models, dashboards, KPI frameworks) that informs executive decision-making.
• Lead rigorous business cases for major investments, new markets, and expansion bets.
• Monitor core P&L KPIs and proactively surface risks, trade-offs, and opportunities to the executive team.
• Establish scalable systems and processes that strengthen operational discipline as we grow.
• Leverage AI and automation tools to increase team velocity, improve insight quality, and raise performance standards.
• Develop and mentor high-performing operators as the function scales.

Skills

P&L fluency

Cross-functional leadership

Executive communication

Problem solving

Business judgment

AI mindset

Job description

Home Solutions is seeking a Director of Strategy & Business Operations to own and accelerate high-impact initiatives across our customer acquisition business. This senior role partners with leadership to decide where to invest, what to fix, and how to scale profitably—and you will help run the business, not just analyze it.

You will lead cross-functional programs spanning growth strategy, pricing, unit economics, vendor performance, customer experience, and new market expansion.