Director of Facilities & Operations - Boston

New England Center and Home for Veterans; Boston (MA); On-site; USD 105,000 - 120,000; Full time

Job summary

Paycom - ATS in Boston seeks a Director of Facilities to oversee the Center’s physical facilities, including maintenance, building systems, and renovations. Responsible for capital planning and ensuring a clean, safe, and well-maintained environment.

This role leads facilities and housekeeping teams across multiple properties, develops preventive maintenance programs, and ensures compliance with all applicable codes and regulations. Strong leadership and communication are essential.

Qualifications

• Bachelor’s degree in relevant industry.
• Ten plus years of experience managing a comprehensive facility or similar.
• Understanding and experience with building systems including HVAC, Mechanical, Electrical, Sprinklers, Life/Safety.
• Five years team management and senior leadership.
• Strong communication skills.
• Experience with, or strong knowledge of military culture and Veteran population.

Responsibilities

• Understand, support and promote the Mission of the Center.
• Responsible for overall facility maintenance for primary location in Boston and multiple properties in Merrimack Valley. Properties include residential, administrative, and supportive housing program spaces.
• Ability to evaluate infrastructure needs and develop corresponding capital budgets.
• Lead, direct, guide, mentor, and train Facility and Housekeeping personnel.
• Provide leadership and oversight for the maintenance and housekeeping teams; promoting a collegial collaborative team culture focused on continuous improvement and customer service.
• Oversee all preventative and emergency maintenance of facility and equipment, including HVAC, elevators, life/safety equipment, and other appropriate equipment.
• Implement strategies for continuous improvement of Center infrastructure and systems.
• Develop and implement policies and procedures related to the building facility systems.
• Develop and implement a preventative maintenance plan for all building systems and equipment.
• Oversee the management of electronic maintenance software to include work order request, preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy, fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill responsibilities.
• Ensure building facility complies with all Federal, State and local laws, including local inspectional codes and regulations.
• Work closely with the Director of Operations regarding safety and security issues.
• Work closely with Finance and Property Management on related property items.
• Other duties as may be assigned and requested.

Skills

Facility management

Leadership

Communication

HVAC systems

Education

Bachelor’s degree in relevant industry

Job description

Paycom - ATS in Boston seeks a Director of Facilities to oversee the Center’s physical facilities, including maintenance, building systems, and renovations. Responsible for capital planning and ensuring a clean, safe, and well-maintained environment.

This role leads facilities and housekeeping teams across multiple properties, develops preventive maintenance programs, and ensures compliance with all applicable codes and regulations. Strong leadership and communication are essential.