Director of F&I Training and Coaching 100k+, Benefits

United Dealer Services; Flowood (MS); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Insurance

401k

Vehicle allowance

Job summary

United Dealer Services in Flowood, MS, seeks a Director of F&I Training and Coaching for a full-time, hybrid role based in Flowood with travel across Mississippi and surrounding states. You will design, implement, and oversee F&I training programs for dealer clients and internal teams, delivering classroom and virtual sessions and providing ongoing coaching to staff.

The role requires strong expertise in automotive finance, compliance, and product sales, plus experience in curriculum development

Qualifications

• Proven experience in F&I and dealership operations.
• Budgeting skills to plan and optimize training expenditures.
• Strong communication, presentation, and coaching abilities.
• Hybrid work with travel to dealerships and industry events.

Responsibilities

• Design, implement, and oversee F&I training programs for dealer clients and internal teams.
• Develop and update training curricula for classroom and virtual sessions.
• Provide ongoing one-on-one coaching to F&I managers and dealership staff.
• Monitor performance metrics, identify skill gaps, and adjust training plans to improve results and compliance.
• Collaborate with sales, reinsurance, and administrative teams to align training with offerings and goals; manage budgets, schedules, and resources.

Skills

F&I knowledge

Dealership operations

Training delivery

Budget management

Communication skills

Coaching

Data analysis

Curriculum development

Job description

Benefits - Insurance, 401k and vehicle allowance

Company Description

United Dealer Services partners with top-tier administrators to deliver world-class F&I products, training, and reinsurance solutions to dealerships. The company serves Automotive, Powersports, Marine, and RV dealers nationwide, offering tailored programs that support profitability and customer satisfaction. United Dealer Services emphasizes long-term relationships, performance-driven results, and continuous improvement. Team members work closely with dealers to optimize F&I operations, enhance compliance, and strengthen overall dealership success.

Role Description

The Director of F&I Training and Coaching is a full-time role based in Flowood, MS, with flexibility for partial work from home. Travel throughout Mississippi and surrounding states required. This role designs, implements, and oversees F&I training programs for dealer clients and internal teams, ensuring consistent delivery of high-quality instruction and coaching. Daily responsibilities include developing and updating training curricula, conducting classroom and virtual training sessions, and providing ongoing one-on-one coaching to F&I managers and dealership staff. The Director monitors performance metrics, identifies skill gaps, and adjusts training plans to improve results, compliance, and product penetration. This position collaborates closely with sales, reinsurance, and administrative teams to align training content with company offerings and dealer goals, while managing training budgets, schedules, and resources.

Qualifications

• Proven experience in F&I and dealership operations, with strong knowledge of automotive finance, compliance, and product sales.
• Hands-on Training and Employee Training experience to deliver effective classroom, virtual, and in-dealership coaching sessions.
• Budgeting skills to plan, manage, and optimize training-related expenditures and resources.
• Strong communication, presentation, and coaching abilities, with confidence working with stakeholders at all levels.
• Ability to analyze performance data, identify trends, and create action plans that drive measurable improvement.
• Comfort working in a hybrid environment, with the ability to travel to dealerships and industry events as needed.
• Curriculum Development and Training & Development skills to design, structure, and continuously improve F&I training programs.