Director of Event Services

Spire Hospitality; Burbank (CA); On-site; USD 100,000 - 105,000; Full time

Job summary

The Los Angeles Marriott Burbank Airport Hotel is seeking a Director of Event Services to support the Convention Services section within the Sales Department. The role focuses on coordinating convention and meeting groups efficiently and professionally.

Responsibilities include coordinating interdepartmental activities, managing room blocks, and assisting with VIP amenities and client relations to promote hotel services and secure repeat bookings.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least two years of supervisory sales and/or catering.

Responsibilities

• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines.
• Coordinate activities of various departments to service accounts, such as directing room service in VIP amenities.
• Coordinate and monitor guest room blocks and special reservation needs; assign banquet/meeting rooms based on client needs.
• Advise sales staff on space and equipment feasibility and assist in promoting hotel and developing leads.
• Plan and conduct pre- and post-convention meetings with clients and departments.

Skills

Enthusiastic

Detail Oriented

Dedicated

Self-Starter

Flexibility

Impact

Education

High school diploma

Job description

Description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Director Of Event Services

Compensation: $100,000 - $105,000

Job Overview

To assist in the overall efficient operation of the Convention Services Section within the Sales Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Responsibilities and Duties

• * Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
• * Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g. schoolroom. Review banquet personnel work to ensure accuracy. Monitor in house group activity assisting as needed such as organizing exhibit set up.
• * Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
• * Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebooking.
• * Plan and conduct pre- and post-convention meetings with clients and respective departments.

Qualifications

Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Experience: At least two years of supervisory sales and/or catering

*Spire Hospitality participates in E-Verify*

Behaviors

• Enthusiastic - Shows intense and eager enjoyment and interest
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter - Inspired to perform without outside help
• Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

2 years: At least two years of supervisory sales and/or catering (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.