Director of Enterprise Transformation and Operating Models

Liberty Mutual; Boston (MA); On-site; USD 173,000 - 230,000; Full time

Job summary

Liberty Mutual Investments is seeking a Director of Business Transformation to partner with senior leaders, design target operating models, and drive end-to-end transformation across asset management operations.

You will lead cross-functional engagements, shape governance structures, and push AI-enabled processes for scalable outcomes that align with the 2030 strategy and performance targets.

Qualifications

• 10+ years in asset management, investment operations, process design, operating model design, business architecture, or management consulting, with at least 3 years owning complex engagements end-to-end through a structured methodology.
• Direct experience working in or advising asset management, institutional investing, insurance investment management, or investment operations organizations.
• Deep understanding of institutional asset management and investment operations, including front-, middle-, and back-office operating models.
• Experience supporting public and private market investment businesses, including credit, structured products, private markets, limited partnerships, alternatives, or related investment strategies.
• Demonstrated success leading complex initiatives with enterprise-wide impact.
• Experience designing and implementing operating models, governance structures, organizational frameworks, capability models, or large-scale business process redesigns.
• Demonstrated fluency with AI-enabled tools applied to delivery work, such as synthesizing interview readouts, drafting process maps and operating model artifacts, and generating RACIs and other structured deliverables.
• Strong executive communication and stakeholder management skills, including the ability to influence senior leaders and facilitate alignment across competing priorities.
• Proven ability to navigate ambiguity, solve complex problems, and drive measurable results.

Responsibilities

• Lead enterprise design engagements. Frame problems, align stakeholders, develop recommendations, and translate strategic objectives into operating models, roadmaps, and measurable business outcomes.
• Partner across Strategy & Execution. Lead both standalone organizational design engagements and embedded design partner on Program Management-governed programs.
• Design target operating models. Define processes, governance, decision rights, roles, and accountability across investment and operational functions.
• Drive process and business architecture. Mature capabilities and processes, identify gaps, and establish capability-based frameworks.
• Assess and optimize investment operations. End-to-end assessments of processes and workflows across asset classes.
• Establish governance and performance frameworks. Define metrics, KPIs, cadences, and routines for sustainable execution.
• Facilitate executive alignment. Lead workshops and stakeholder engagements to accelerate decision-making.
• Advance AI-enabled ways of working. Identify and scale AI-enabled tools to improve delivery and analysis.
• Bring external perspective and industry insight. Monitor trends to inform future-state design.

Skills

Asset management

Operating model design

Process design

Governance frameworks

AI-enabled tools

Executive communication

Education

Advanced degree in Business, Finance, Organizational Effectiveness, Strategy

Tools

SimCorp

Aladdin

Anaplan

eFront

Wall Street Office

Moody's

Job description

Liberty Mutual Investments is seeking a Director of Business Transformation to partner with senior leaders, design target operating models, and drive end-to-end transformation across asset management operations.

You will lead cross-functional engagements, shape governance structures, and push AI-enabled processes for scalable outcomes that align with the 2030 strategy and performance targets.