Director of Enrollment Tech & Systems Strategy

UT Tyler; Arlington (TX); Hybrid; USD 111,000 - 119,000; Full time

Job summary

The University of Texas at Arlington seeks a Director of Enrollment Management Systems Support to lead administration and optimization of Enrollment Management technologies including Slate, PeopleSoft, and Perceptive Content. You will supervise staff, partner with OIT and functional units, and drive system configuration, upgrades, and process improvements.

The role requires strong leadership, project management, and outstanding communication skills to align technology with enrollment goals and

Qualifications

• Bachelor’s degree in IS/CS/BA/HE or related field with 3 years in operational technology support, staff supervision, project management, CRM/student systems; OR 7 years of equivalent experience.
• Strong leadership with experience managing a team and coordinating with multiple stakeholders.
• Proven ability to manage multiple strategic initiatives, and to communicate clearly in writing and speaking.

Responsibilities

• Lead strategic and operational support for Enrollment Management systems (Slate, PeopleSoft, Perceptive Content) in collaboration with campus stakeholders, OIT, and vendors.
• Provide leadership, supervision, and professional development for the Systems Support team to foster a customer-focused, high-performing culture.
• Oversee documentation, training resources, testing materials, and knowledge management to promote user adoption and change management.
• Perform other duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Project management

Communication

Teamwork

Multitasking

Educational technology

Education

Bachelor’s degree in IS/CS/BA/HE or related field

7+ years equivalent experience

Tools

Slate CRM

PeopleSoft Campus Solutions

Perceptive Content

Job description

The University of Texas at Arlington seeks a Director of Enrollment Management Systems Support to lead administration and optimization of Enrollment Management technologies including Slate, PeopleSoft, and Perceptive Content. You will supervise staff, partner with OIT and functional units, and drive system configuration, upgrades, and process improvements.

The role requires strong leadership, project management, and outstanding communication skills to align technology with enrollment goals and