Director of eCommerce

NorthPoint Search Group; Charlotte (NC); Hybride; USD 140 000 - 200 000; Plein temps

Résumé du poste

NorthPoint Search Group is seeking a Director of eCommerce to lead a unified web and mobile strategy across direct-to-consumer and omnichannel initiatives. You will drive online revenue growth and customer experience, partnering with marketing, IT, and creative teams to ensure a high-converting digital journey.

The role requires 8+ years in eCommerce, with proven DTC leadership and deep knowledge of Shopify, Magento, mobile UX, and analytics tools.

Qualifications

• 8+ years in eCommerce with a strong focus on web and mobile channels
• Proven success leading DTC and retail.com initiatives in consumer goods or similar industry
• Expertise in eCommerce platforms (Shopify, Magento), mobile UX, and analytics tools
• Demonstrated leadership and cross-functional collaboration skills
• Strong strategic thinking, analytical mindset, and execution orientation

Responsabilités

• Develop and implement a unified web and mobile eCommerce strategy aligned with business objectives
• Lead digital team across UX, site operations, performance marketing, and analytics
• Manage digital P&L, optimizing investment and ROI across platforms
• Oversee performance marketing including paid media, SEO, affiliates, and mobile acquisition
• Drive site enhancements across web and mobile for conversion optimization and engagement
• Leverage analytics to improve site and app performance, customer journey, and retention
• Collaborate cross-functionally with marketing, IT, and creative teams to deliver omnichannel experiences
• Manage third-party platform providers and marketplace relationships

Connaissances

Leadership

Cross-functional collaboration

Strategic thinking

Execution

Outils

Shopify

Magento

Analytics tools

Description du poste

Who

Consumer products company is hiring a results-driven digital leader.

What

Seeking a Director of eCommerce to lead web and mobile strategy, drive online revenue growth, and enhance digital customer experience.

When

Position is open immediately.

Where

Charlotte, North Carolina (Hybrid).

Why

This is a newly created role to accelerate the company's DTC and omnichannel growth.

Office Environment

Fast-paced, collaborative, and innovation-focused environment.

Salary

Generous compensation package including base, bonus, and equity potential.

Position Overview

The Director of eCommerce will be responsible for developing and executing a cohesive web and mobile strategy, managing digital operations, and driving performance across all digital channels. This role will partner cross-functionally to ensure a seamless, high-converting digital journey.

Key Responsibilities

• Develop and implement a unified web and mobile eCommerce strategy aligned with business objectives
• Lead digital team across UX, site operations, performance marketing, and analytics
• Manage digital P&L, optimizing investment and ROI across platforms
• Oversee performance marketing including paid media, SEO, affiliates, and mobile acquisition
• Drive site enhancements across web and mobile for conversion optimization and engagement
• Leverage analytics to improve site and app performance, customer journey, and retention
• Collaborate cross-functionally with marketing, IT, and creative teams to deliver omnichannel experiences
• Manage third-party platform providers and marketplace relationships

Qualifications

• 8+ years of experience in eCommerce with a strong focus on both web and mobile channels
• Proven success leading DTC and retail.com initiatives in consumer goods or similar industry
• Expertise in eCommerce platforms (e.g., Shopify, Magento), mobile UX, and analytics tools
• Demonstrated leadership and cross-functional collaboration skills
• Strong strategic thinking, analytical mindset, and execution orientation