Director of eCommerce and Digital Strategy

NorthPoint Search Group; Mooresville (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

NorthPoint Search Group is seeking a strategic Director of eCommerce and Digital Strategy to lead the execution of digital initiatives across eCommerce, mobile, and customer experience platforms in Mooresville, NC. This leader will drive engagement, loyalty, and revenue while partnering across teams to deliver innovative digital solutions.

The role emphasizes collaboration in an agile, innovation-driven environment with cross-functional teams and trusted partnerships with technology leaders.

Qualifications

• 10+ years of experience in digital leadership, eCommerce, or digital transformation roles.
• Strong track record in mobile commerce, loyalty programs, and digital engagement.
• Experience with Agile/Scrum and product lifecycle management.
• Technical proficiency in eCommerce platforms, CMS, and monetization models.
• Experience leading in matrixed organizations and cross-functional teams.
• Strategic thinker who can execute from vision to detail.

Responsibilities

• Lead development and optimization of digital strategies across mobile and eCommerce channels.
• Collaborate with cross-functional teams to drive digital innovation and customer experience improvements.
• Incorporate AR and machine learning into product roadmaps.
• Partner with tech leaders to scale capabilities.
• Manage agile teams delivering high-impact digital solutions.
• Align initiatives with KPIs and long-term growth objectives.

Skills

Digital leadership

eCommerce

Agile/Scrum

Cross-functional leadership

Product lifecycle management

Strategic planning

Mobile & web platforms

Tools

CMS platforms

Monetization models

AR & Machine Learning concepts

Job description

Director of eCommerce and Digital Strategy - Mooresville, NC

Who

A seasoned digital leader with 10+ years of experience in eCommerce, digital platforms, and omnichannel customer experience.

What

Drive digital strategy, mobile and web platform development, and customer engagement initiatives across enterprise-level environments.

When

Hiring immediately

Where

Mooresville, North Carolina

Why

Support ongoing digital transformation and scale innovation across high-impact customer channels.

Office Environment

Collaborative, agile-focused, and innovation-driven with cross-functional team interaction.

Salary

Competitive compensation including base, bonus, and potential long-term incentives.

Position Overview

We are seeking a strategic Director of eCommerce and Digital Strategy to lead the execution of digital initiatives across eCommerce, mobile, and customer experience platforms. This leader will play a critical role in enhancing digital engagement, loyalty, and revenue while partnering across teams to bring innovative digital solutions to life.

Key Responsibilities

• Lead the development and optimization of digital strategies across mobile and eCommerce channels
• Collaborate with cross-functional teams to drive digital innovation and customer experience improvements
• Incorporate emerging technologies like AR and machine learning into product roadmaps
• Partner with tech leaders such as Apple, Google, and Verizon to scale capabilities
• Manage agile teams in the delivery of high-impact digital solutions
• Align digital initiatives with business KPIs and long-term growth objectives

Qualifications

• 10+ years of experience in digital leadership, eCommerce, or digital transformation roles
• Strong track record in driving mobile commerce, loyalty programs, and digital engagement
• Deep experience with Agile/Scrum methodologies and product lifecycle management
• Technical proficiency in eCommerce platforms, CMS, and monetization models
• Success working in matrixed organizations and cross-functional leadership
• Strategic mindset with ability to execute across both vision and detail