Director of Digital Product Growth (Fintech)

Western Union; New York (NY); Hybrid; USD 275,000 - 315,000; Full time

Benefits offered by this job

401K plan

Healthcare options

Tuition assistance

Job summary

Western Union Digital is seeking a Director of Product Management to define vision, strategy, and execution for the North American Digital business. You will shape the remittance experience and extend into adjacent financial services, leading a cross-functional team and building AI-enabled product capabilities.

You will partner with Engineering, Design, Marketing, Analytics, Risk, Compliance, and Operations to deliver measurable business outcomes, drive growth, and improve retention across a

Qualifications

• 10+ years of product management leadership experience in fintech, digital payments, or high-growth digital businesses.
• Proven ability to define ambitious product strategies and drive execution across multiple markets.
• Strong growth, onboarding, retention, and revenue focus with data-driven decision making.
• Exceptional communication skills with senior stakeholders and cross-functional teams.

Responsibilities

• Define and lead the US North American Digital product strategy and roadmap.
• Drive onboarding, localization, referrals, and funnel optimization to grow users.
• Increase retention and engagement through trusted, high-quality experiences.
• Lead and develop teams of product managers, analysts, and designers.
• Champion AI-enabled product discovery, prototyping, and experimentation.

Skills

Executive leadership

Product leadership

Growth mindset

Data-driven

Strategic vision

Cross-functional leadership

Job description

Western Union Digital is seeking a Director of Product Management to define vision, strategy, and execution for the North American Digital business. You will shape the remittance experience and extend into adjacent financial services, leading a cross-functional team and building AI-enabled product capabilities.

You will partner with Engineering, Design, Marketing, Analytics, Risk, Compliance, and Operations to deliver measurable business outcomes, drive growth, and improve retention across a