Director of Digital Experiences & Product Strategy

Achieve; Las Vegas (NV); Hybrid; USD 220,000 - 250,000; Full time

Benefits offered by this job

Hybrid/remote work options

401(k) with employer match

Medical, dental, and vision with HSA/F

Generous vacation and sick time

Wellness programs and fitness perks

Education expense reimbursement

Pet care discounts

Diversity and inclusion programs

Job summary

Achieve is seeking a Director of Product Management to lead digital experiences across acquisition and loan servicing. You will guide the vision, own the end-to-end product journeys, and partner with engineering, data, and research teams to deliver scalable, compliant products.

You will manage a team of PMs, drive high-impact delivery, and push for AI-enabled, omnichannel engagement while aligning with regulatory requirements and risk considerations.

Qualifications

• 10+ years in product management for consumer digital products
• 3–5 years in a Product Leadership capacity with a related degree or equivalent experience
• FinTech & lending domain expertise with LOS and servicing platforms
• Experience consolidating fragmented product flows for cross-selling
• Strong API and architecture familiarity for hands-on leadership
• Experience with omnichannel engagement strategies and AI tools
• Regulatory and compliance knowledge in lending

Responsibilities

• Refine the strategic vision and roadmaps for Digital Acquisition & Loan Servicing across lending products
• Lead multi-functional squads as Player/Coach, balancing architecture with hands-on leadership
• Design integrated onboarding, origination, decisioning, document collection, and servicing journeys
• Analyze funnel metrics to drive conversion, self-service, and referrals
• Expand omnichannel engagement including AI tools to meet customer preferences
• Partner with Engineering, Marketing, Legal, Risk, and Operations to deliver compliant products on time
• Coach and develop PMs, establishing career paths and execution standards across the team

Skills

Product leadership

FinTech domain

Lending experience

Cross-selling

Technical depth

Omnichannel engagement

Regulatory knowledge

Analytics & experimentation

Education

Bachelor's degree or equivalent

Tools

LOS systems

Credit bureau integrations

Job description

Achieve is seeking a Director of Product Management to lead digital experiences across acquisition and loan servicing. You will guide the vision, own the end-to-end product journeys, and partner with engineering, data, and research teams to deliver scalable, compliant products.

You will manage a team of PMs, drive high-impact delivery, and push for AI-enabled, omnichannel engagement while aligning with regulatory requirements and risk considerations.