Director of Digital Experience & Acquisition

Achieve; Dallas (TX); Hybrid; USD 220,000 - 250,000; Full time

Benefits offered by this job

Hybrid work opportunities

401(k) with employer match

Comprehensive medical, dental and VIs

Generous vacation and sick time

Job summary

Achieve is seeking a Director of Product Management to lead digital experiences across acquisition and loan servicing. You will guide a team of PMs, refine the product vision, and partner with engineering, data, and marketing to deliver scalable, high-impact financial solutions.

We value a deep FinTech background, hands-on leadership, and a strong track record of driving conversion and cross-sell strategies in consumer lending products.

Qualifications

• 10+ years of product management experience delivering complex consumer-facing digital products.
• 3–5 years in a Product Leadership capacity with a Bachelor's degree or equivalent practical experience.
• Deep FinTech and lending domain expertise including LOS and credit bureau integrations.
• Experience consolidating fragmented product flows and enabling cross-selling capabilities.
• Strong technical depth with ability to review API docs and discuss architecture.

Responsibilities

• Refine strategic vision and roadmap for the Digital Acquisition & Loan Servicing Portal across all Achieve Lending products.
• Lead multi-functional squads as Player/Coach while guiding technical delivery.
• Design integrated acquisition, origination, and servicing journeys for high-conversion experiences.
• Optimize funnel and retention metrics to drive conversions and cross-sell opportunities.
• Personalize consumer engagement using omnichannel tools and AI where applicable.
• Collaborate with Engineering, Marketing, Risk, Legal, Compliance, Sales and Operations to deliver scalable products.
• Grow PM capability through coaching and development of the team.

Skills

Product Leadership

Digital Product Management

FinTech Domain Knowledge

Cross-Functional Collaboration

Analytical & A/B Testing

Education

Bachelor's degree

Job description

Achieve is seeking a Director of Product Management to lead digital experiences across acquisition and loan servicing. You will guide a team of PMs, refine the product vision, and partner with engineering, data, and marketing to deliver scalable, high-impact financial solutions.

We value a deep FinTech background, hands-on leadership, and a strong track record of driving conversion and cross-sell strategies in consumer lending products.