Director of Deposits & Payments Operations

Simmons Bank; Clayton (MO); Vor Ort; USD 180.000 - 280.000; Vollzeit

Zusammenfassung

Simmons First National Corporation is seeking the Head of Deposits & Payments Operations to lead a large, multi-channel operations function. You will own end-to-end performance, risk posture, resiliency, and long-term scalability of deposits and payments operations across platforms and vendors, ensuring accuracy and customer focus.

In this executive role, you will drive 1LoD controls (CIP/KYC, CDD/EDD), partner with LOBs, Technology, Risk and Finance, and champion continuous improvement through

Qualifikationen

• Bachelor's degree required, MBA preferred.
• 10+ years of progressive experience in deposit, payments, or banking operations.
• 5+ years in senior leadership roles managing multi-function operations teams.

Aufgaben

• Lead and develop a large, multi-disciplinary operations organization.
• Oversee deposit and payment processing, ensuring accuracy and resiliency.
• Own 1LoD controls across CIP/KYC, CDD/EDD.
• Direct customer contact centers for deposits, cards, loans, and payments.
• Design scalable operating model aligned with growth and regulatory expectations.
• Drive continuous improvement through automation and data.

Kenntnisse

Executive leadership

Operational risk & control

Regulatory compliance

Data-driven performance mgmt

Customer experience orientation

Communication & influence

Banking regulations

Ausbildung

MBA or related preferred

Bachelor's degree

Tools

MS Office

Jobbeschreibung

Simmons First National Corporation is seeking the Head of Deposits & Payments Operations to lead a large, multi-channel operations function. You will own end-to-end performance, risk posture, resiliency, and long-term scalability of deposits and payments operations across platforms and vendors, ensuring accuracy and customer focus.

In this executive role, you will drive 1LoD controls (CIP/KYC, CDD/EDD), partner with LOBs, Technology, Risk and Finance, and champion continuous improvement through