Director of DC Operations - Lead, Optimize & Grow (Bonus)

Dollar Tree Stores; Chesapeake (VA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Employee bonus eligible

Retirement plans

Educational Assistance

Employee Stock Purchase Program

PerkSpot discount platform

EAP

Job summary

Dollar Tree is seeking a Director of DC Operations to lead the distribution center with strategic vision and hands-on management. You will shape long-term plans, steward budgets, and drive safety, quality, and customer service across the operation.

You will guide a team of supervisors and associates, balancing cost controls with productivity, and partner with regional leadership to implement best practices. A strong background in DC management, AS400, and MS Office is essential.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 8+ years of distribution center management and operations experience.
• Strong knowledge of distribution center practices and procedures.
• Strong leadership, administrative, organizational, managerial, and communication skills (written and verbal).
• Strong business acumen and analytical ability to develop, recommend, and implement solutions.
• Ability to make independent decisions, solve complex problems, and accept personal and departmental accountability.
• Proficiency with warehouse management systems (such as AS400) and Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
• Familiarity with internet-based applications.

Responsibilities

• Direct and take overall responsibility for short- and long-term planning, budgetary and expense control, and implementation of operational policies, programs, and systems.
• Develop solutions to complex operational problems and exercise judgment in determining objectives and approaches for successful DC operations.
• Establish productivity and quality goals and ensure that goals are met.
• Monitor, evaluate, and manage key productivity indicators to control costs.
• Assist the Regional Director of DC Operations with special projects and identification of best operational practices.
• Ensure stores are supplied with ordered merchandise in a safe, timely, and efficient manner.
• Monitor results of quality, accuracy, safety, and housekeeping evaluations to ensure adherence to company standards.
• Oversee and monitor facility maintenance to ensure buildings, grounds, and equipment are functional and properly maintained.
• Maintain accountability for staff hiring, orientation, training, performance evaluations, pay increases, and associate development.
• Assess, manage, coach, and develop talent across all levels of the DC.
• Ensure disciplinary actions or terminations are carried out appropriately when necessary.
• Share and provide information and anticipate the information needs of all DC associates.

Skills

Leadership

Communication

Analytical thinking

Business acumen

Problem solving

Decision making

Office suite

AS400

Internet applications

Education

Bachelor's degree in business administration or logistics

High school diploma or equivalent

Tools

AS400

Microsoft Office

Job description

Dollar Tree is seeking a Director of DC Operations to lead the distribution center with strategic vision and hands-on management. You will shape long-term plans, steward budgets, and drive safety, quality, and customer service across the operation.

You will guide a team of supervisors and associates, balancing cost controls with productivity, and partner with regional leadership to implement best practices. A strong background in DC management, AS400, and MS Office is essential.