Director of Customer Success & Growth

Arcoro Holdings Corp; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Arcoro Holdings Corp is looking for a Manager of Customer Success in Phoenix, Arizona. In this role, you will lead a team of Customer Success Managers, ensuring the success and retention of customers. You'll develop strategies that drive renewals and identify opportunities for expansion.

The position requires strong leadership and experience in customer success management, fostering a culture focused on achieving desired customer outcomes.

Qualifications

• Experience in customer success management or a related field.
• Strong leadership and mentoring skills.
• Ability to develop and execute customer engagement strategies.

Responsibilities

• Lead and inspire a team of Customer Success Managers.
• Own the success, retention, and growth of the customer portfolio.
• Develop strategies that drive renewals and identify expansion opportunities.

Job description

Arcoro Holdings Corp is looking for a Manager of Customer Success in Phoenix, Arizona. In this role, you will lead a team of Customer Success Managers, ensuring the success and retention of customers. You'll develop strategies that drive renewals and identify opportunities for expansion.

The position requires strong leadership and experience in customer success management, fostering a culture focused on achieving desired customer outcomes.