Director of Credit Risk Policy & Analytics

Testing Site - JPMC; Wilmington (DE); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorgan Chase & Co in Wilmington, DE seeks an Executive Director to lead risk policy for Card Credit Risk Management – Installments. You will own the decision framework, oversee analytics, and build a high-performing team to drive profitability and customer experience.

Lead cross-functional collaboration across product, design, technology, and finance to productionize risk rules, monitor performance, and push continuous improvement in credit decisioning.

Qualifications

• 7+ years solving complex problems in credit risk or related fields.
• Experience leading teams with direct reports and coaching.
• Influence senior stakeholders with concise communication.
• Proven ability to link risk policy to financial outcomes.
• Strong analytical mindset translating data to policy.

Responsibilities

• Own end-to-end risk policy and credit decision framework for Chase installment programs.
• Lead strategic analytics to improve loss outcomes, profitability, and CX.
• Develop and optimize data-driven risk strategies aligned to program objectives.
• Partner with product, design, technology, finance, and business teams to productionize rules.
• Drive enhancements via performance insights, tests, and segmentation analysis.
• Communicate results and trends to stakeholders and senior leadership.
• Collaborate with execution teams to implement policy changes and monitor results.
• Establish controls, monitoring, and governance to manage operational risk.
• Perform root-cause analysis and implement corrective actions.
• Mentor junior analysts and elevate team rigor and judgment.
• Contribute to JPMorganChase risk culture with leadership and continuous improvement mindset.

Skills

Team leadership

Stakeholder influence

Risk policy

Credit risk

Data analysis

SQL

SAS

Tableau

Excel

Tools

SQL

SAS

Tableau

Excel

Job description

JPMorgan Chase & Co in Wilmington, DE seeks an Executive Director to lead risk policy for Card Credit Risk Management – Installments. You will own the decision framework, oversee analytics, and build a high-performing team to drive profitability and customer experience.

Lead cross-functional collaboration across product, design, technology, and finance to productionize risk rules, monitor performance, and push continuous improvement in credit decisioning.