Director of Creative Production — Remote & AI-Driven Lead

Socket.dev; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

401(k) matching

Generous vacation policy

Paid parental leave

Job summary

Highwire seeks a Director of Creative Production to oversee intake, estimation, negotiation, and staffing across a portfolio of complex client engagements. You will ensure briefs precede work, manage SOWs, estimates, and production timelines, and partner with Creative leadership to set kick-off standards.

You’ll lead staffing with agency partners, manage budgets, and coordinate across pre-, production, and post-production workflows for video, motion, and experiential projects, including

Qualifications

• 8+ years above the producer/project management level leading multiple concurrent, complex, high-visibility projects
• Agency experience coordinating with external partners and clients in a client-facing role
• Proven ability to manage change, rally teams around new directions, and drive adoption of processes in a fast-moving environment
• Experience managing cross-functional relationships across competing priorities
• Experience producing video, motion, and/or experiential projects in an agency environment, including vendor management and multi-market coordination
• Experience running print/document production, strategy, digital, pre-production video and/or web development projects
• Understanding of QA requirements for interactive or web-based deliverables, including user experience testing
• Experience using AI-assisted tools for project planning, scoping, and workflow optimization
• Familiarity with CMS, social media platforms, Creative Cloud, Google Workspace/G-suite and Mac preferred
• Experience using Kantata for Professional Service Automation
• Associate’s or Bachelor’s degree in a related field, or the equivalent combination of education and experience

Responsibilities

• Serve as the operational connective tissue between Creative and cross-functional partners
• Implement consistent creative-first project management processes across key pieces of business
• Own the project intake and briefing process, ensuring every engagement enters production with a clear, approved creative brief before work begins
• Lead the development of statements of work (SOWs), project estimates, and production proposals that accurately reflect creative scope, team capacity, and delivery timelines
• Manage budgets for project-based work and report budget performance
• Manage production across concurrent, high-visibility client scopes, including enterprise-level accounts with multiple workstreams running simultaneously
• Support pre-production, production, and post-production workflows across video, motion, and experiential projects, coordinating with internal teams and potential vendors
• Partner with Creative leadership to establish intake, briefing, and project kickoff standards that support creative quality from the start
• Articulate strategic plans, consult at a strategic level with clients, and have an in-depth understanding of the budget-setting process
• Take ownership of team staffing, working with other staffing representatives across the agency
• Be prepared to report progress and next steps as required daily, weekly and at project conclusion
• Continue involvement in the execution of account work while steadily increasing responsibility over teams and client deliverables
• Identify projects with case study potential early and partner with Creative leadership to ensure documentation planning is considered

Skills

Project management

Agency experience

Budget management

Cross-functional teams

Vendor management

Video/Motion/Experiential

Staffing

AI in production

CMS/Cloud tools

Kantata

Education

Associate's degree

Bachelor's degree

Tools

Kantata for PSA

CMS

Creative Cloud

Google Workspace

Mac

Job description

Highwire seeks a Director of Creative Production to oversee intake, estimation, negotiation, and staffing across a portfolio of complex client engagements. You will ensure briefs precede work, manage SOWs, estimates, and production timelines, and partner with Creative leadership to set kick-off standards.

You’ll lead staffing with agency partners, manage budgets, and coordinate across pre-, production, and post-production workflows for video, motion, and experiential projects, including