Director of Consumer Lending & Fintech Partnerships

Educational Federal Credit Union; Miami (FL); Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Educational Federal Credit Union in Miami, FL seeks a Director of Consumer Lending to lead auto, personal loans, and credit card operations across direct and fintech channels. You will drive production while protecting credit quality, compliance, and member experience.

You will oversee underwriting, vendor management, and fintech partnerships, align lending strategies with risk appetite, and champion automation and scalable processes to support growth and exceptional service for members.

Aufgaben

• Directs and monitors all facets of lending operations and monitors progress on a regular basis.
• Oversee daily operations of the direct and fintech consumer lending department, ensuring consistent execution of lending policies, procedures, and service standards.
• Manage staffing, workflows, and resource allocation to support loan volume, service levels, and turnaround time goals.
• Establish, monitor, and report on KPIs related to production, efficiency, credit quality, and member experience.
• Ensure department goals and objectives align with the credit union’s strategic plan and consumer lending strategy.
• Supports business and marketing initiatives to enhance loan production.
• Maintains lending vendors in accordance with timing and business needs. Recommends retention or any changes needed.

Kenntnisse

Exceptional organizational skills

Spreadsheet expertise

Verbal and written communication

Analytical mindset

Relationship management

Leadership and team development

Consumer credit risk understanding

Regulatory compliance knowledge

Multitasking in a fast-paced lending环境

Computer literacy

Jobbeschreibung

Educational Federal Credit Union in Miami, FL seeks a Director of Consumer Lending to lead auto, personal loans, and credit card operations across direct and fintech channels. You will drive production while protecting credit quality, compliance, and member experience.

You will oversee underwriting, vendor management, and fintech partnerships, align lending strategies with risk appetite, and champion automation and scalable processes to support growth and exceptional service for members.