Director of Conference Services

Outrigger Hospitality Group; Kailua (HI); Sur place; USD 81 000 - 99 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Paid Holidays, Sick, Vacation and PTO

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

Growth opportunities

Résumé du poste

OUTRIGGER Resorts & Hotels in Hawaii seeks a Director of Conference Services to direct, manage and train the Catering Service Manager and Coordinator, driving the banquets budget and profitability. You will serve as liaison among guests and operations to ensure successful meetings and encourage repeat business.

Ideal candidates bring five years+ in similar roles at full-service resorts, strong MS Office/Delphi/Opera skills, and English proficiency; base pay starts at $90,000 with growth

Qualifications

• Five years or more of experience as a Director of Conference Services or Director of Catering in a full service resort or hotel.

Responsabilités

• Direct, manage, train and lead the Catering Service Manager & Coordinator to achieve banquet budget goals.
• Ensure profitability and guest experience across events and conferences.
• Act as liaison between guests and operating departments to ensure successful meetings and repeat business.

Connaissances

Microsoft Office (Word, Excel, Outlook

Outils

Delphi

Opera

Description du poste

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

The Director of Conference Services directs, manages, trains and leads the Catering Service Manager & Coordinator to achieve the goals of the banquets budget for the resort. Provide strong leadership, creativity, and interpersonal skills to a dynamic team. Is accountable for the management and profitability of all aspects of the events and conferences, including maximizing revenues and profitability, controlling expenses and protecting the integrity of the guest experience. DCS will be responsible for establishing and maintaining rapport with guests prior to, during, and post-conference, exceeding their expectations and encouraging repeat business. Responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business.

Minimum Requirements

Five years or more of experience as a Director of Conference Services or Director of Catering in a full service resort or hotel with experience in handling Incentives, Meetings & Events and Weddings. Excellent computer skills to include Microsoft Office (Word, Excel, Outlook), Delphi and Opera. Must be organized and able to prioritize work load. Be able to multitask, problem solve and provide solutions.

Excellent reading, writing and oral proficiency in English. Possess good initiative and ability to multi task in a busy work environment.

Come Work Here!

While base pay starts at $90,000, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

• please note that benefits may vary depending on position or property